Graduate Richmond Guest Reviews
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|1.1 miles from Richmond centre|
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Pat, Montclair Sun, 11 August 2013
Rooms were roomy and clean; personnel and staff were excellent. Would definitely recommend and stay again.
Cynthia Tue, 15 January 2019
Good value for money but...
Liked: Rooms had nice 'collegiete' decor, breakfast was cafe style, but good. Check in took longer, but only because they went through extra hoops to verify identity, which I actually thought was good.
Disliked: The first room we were given was not cleaned - no sheets on bed, and mess in the toilet. Given and upgrade (nice), but THAT room was also not tidied!! This was 11 pm at night, so a bit inconceivable at how this could be simply a timing or 'housekeeping' error. Third room was great, but at 11pm, this shuffle around was not welcome.
Jessica Fri, 11 January 2019
Liked: Our room was BEAUTIFUL and the value for the money was remarkable. The hotel is cool, modern and comfortable. The bar was lively and the staff was friendly and helpful.
Disliked: No room service, valet parking situation was a proper mess, and the parking attendant was rude.
M Wed, 9 January 2019
Liked: Fun interior design.
Disliked: Our cabinets under the TV had broken door-latches and so the doors hung into the room blocking the walkway past the bed. Also the phone in our room didn't work.
Grandfather Thu, 3 January 2019
Adequate at best.
Disliked: There are no restaurants nearby. In-house restaurant is fair at best. Menu very limited. Ran out of some items. Restaurant staff very slow and not well trained. Housekeeping did not clean the room until very late in the day. One day they didn't clean our room at all!! When we complained, they did give us a discount on that night. Rooms, while spacious, had very little storage for clothing.
Kay Wed, 2 January 2019
love the hotel..would definitely rrturn!!
Liked: decor was fun and so was whole vibe and the dog friendly atmosphere
very happy place.
Disliked: food selection marginal. counter service a little cranky first evening.
Abigail Wed, 2 January 2019
Disliked: Stayed at other graduate hotels had high expectations. Management of the hotel was terrible. Had issues checking out. They only had one cart and someone had left there stuff on the cart while eating breakfast. Very disappointed. Room was dusty
Jessica Tue, 1 January 2019
Loved it so much!
Liked: Everything was so nice! Staff was exceptionally nice and it?s a great price for the quality of the hotel.
Mark Sat, 29 December 2018
Most likely will stay again...
Liked: Location was great. Very helpful staff with regards to parking.
Disliked: Pillows were too firm.
Mirna Sat, 29 December 2018
Liked: Nice and clean
Disliked: Poor breakfast and food
Anonymous Sat, 29 December 2018
Liked: Great location
Disliked: Room was dirty and needs a deep clean. Shampoo and conditioner bottles low or empty.