Disappointing

Liked: was clean and nice
Disliked: the elevator did not work and the second one - i stock in 6 floor

Very good

Disliked: Elevator

Very pleasant, comfortable, staff were...

Liked: Ambiance, staff, proximity to NU.
Disliked: No elevator - broken

Very good

Liked: Location
Disliked: The bed was really uncomfortable and elevators were not working.

Great ambience and enjoyable stay.

Liked: Characterful property with very friendly staff. Excellent food. We will look for the Graduate brand in other locations!
Disliked: Lift and espresso machine were out of order for the duration of our stay. Air con turned up too high in public areas, although room was adjustable.

Superb

Next time I want to...

Liked: Location. Comfortable bed. Beautiful decor. Gorgeous historic building, and you didn't renovate the life out of it! I'd love to some some time in that fabulous looking bar.
Disliked: Room was too cold and the thermostat didn't control the heat. No full length mirror. Should.provide information about parki.g.optioms at the reservation siteNeed to be able.to make.change. I had 20s but needed smaller bills for tips.

Very poor

Liked: The front desk staff was friendly. The location was close to what I needed. The food at the restaurant was very tasty.
Disliked: The overall hotel was old, dated and the elevator was broken. This made for a very uncomfortable experience. There should have been a discount for this major discomfort. The bar tended wasn't that friendly and the drinks were not great.

Exceptional