Graduate Charlottesville, Charlottesville

Great location. Very convenient to Monticello and other points of interest. Room was large and nicely furnished but could have used another chair and table. Several restaurants are within walking distance.

Liked: Very convenient.
Disliked: Needed another chair and table.

The room was very large and comfortable. The staff was extremely helpful. I would stay there again.

Liked: The staff was excellent and they made every effort to make our stay positive.
Disliked: We had a little plumbling problem and the service for standard TV stations was very poor.

Good

Disliked: Internet very slow and dropped out every few minutes in multiple locations used in the hotel - including the room and rooftop bar. Inconvenient and really unhelpful for a modern hotel.

Exceptional

Excellent

Pleasant

Liked: Good location and nice decor
Disliked: Did not realize you had to valet park so that is $15 additional per day. When we arrived there were 3 people working valet but only one person working the desk. While trying to check in another guest came down because their card didn?t work and they could not get into their room. The one person behind the desk left to go help them. Finally someone else arrived to help check people in. We were given our room key only to enter the room and find someone already in the room who checked in 30 minutes earlier. That made for a very awkward moment that thankfully was not worse. The elevator doors have to literally make contact with an arm or leg before they will stop closing. I am use to doors that will stop closing if something enters the gap without making contact. Maybe a minor detail to some, but I was left with the impression people were being rude and not holding the door open until I tried to hold the door open for someone and it didn?t work.

Fabulous

There for UVA visit and...

Liked: Great ambiance! Cozy lobby and great that the Cafe was steps away. However, we arrived on the heals of a snow storm and cafe was closed. Also, there was no available parking and we were forced to use the Valet. A nice perk for the inconvenience would have been free valet. great location; liked being in the middle of student downtown!
Disliked: (see above)