Great location. Very convenient to Monticello and other points of interest. Room was large and nicely furnished but could have used another chair and table. Several restaurants are within walking distance.

Liked: Very convenient.
Disliked: Needed another chair and table.

The room was very large and comfortable. The staff was extremely helpful. I would stay there again.

Liked: The staff was excellent and they made every effort to make our stay positive.
Disliked: We had a little plumbling problem and the service for standard TV stations was very poor.

Fun place to stay with...

Liked: Great location. Very dog friendly!
Disliked: Hard to control the room temperature.

Superb

Disliked: We were right under the rooftop bar that had very loud noise until 2 am....that was annoying as we also had to get a room with 1 king bed versus 2 queens that we requested at booking.

Close to hospital.

Liked: Great location
Disliked: Valet parking through non hotel vendor was expensive at $16 per night, but there are limited parking options(if any) in this area. This should be mentioned on your web site.

Pleasant

Disliked: The price was too high for the luxury level of the hotel. Will not stay again for that price.

Exceptional

Good

Liked: Beds are amazing
Disliked: They never put up a shower curtain for us after asking 3 times. Issue with the air but fixed and never received a remote for the TV. The toilet seat was smaller than the toilet which was very awkward to use.

The hotel has potential but...

Liked: Staff was friendly and very welcoming to my dogs. Location was great. Valet staff was friendly and helpful but it?s a pain (and expensive) to have to use valet parking.
Disliked: The room was spacious and well appointed but the housekeeping staff fell short. I had to request a luggage rack (none in room), and a tissue box to replace the one that was left empty after cleaning. A bed was left unmade with pillows on the floor one day. The grout in the tub appeared moldy. Not the worst problems ever, but not what I would expect for an average of $300 per night.

Good

The cost is too high...

Liked: The location was great, bed was comfy.
Disliked: There is no comfort amenities. There is no real restaurant. For a cost of $200+ per night, there should be a manned bar in the game room, water in the rooms, a trash can, better decorations, comfy club chair, better lighting and more staff. They charged my student for parking her scooter. On game night we couldn?t find a tv with the UVA football game on. This hotel should have a 1 star rating for what it offers. The decor is dreary and depressing.