Great location. Very convenient to Monticello and other points of interest. Room was large and nicely furnished but could have used another chair and table. Several restaurants are within walking distance.

Liked: Very convenient.
Disliked: Needed another chair and table.

The room was very large and comfortable. The staff was extremely helpful. I would stay there again.

Liked: The staff was excellent and they made every effort to make our stay positive.
Disliked: We had a little plumbling problem and the service for standard TV stations was very poor.

Good

Liked: Great location? right in the thick of it. Daughter at UVA.
Disliked: Didn?t have access to rooftop bar? breakfast area not open? game room bar not open.

Liked: Good location. Front desk people were nice and helpful. Valet people were great.
Disliked: The AC didn't work and the tv didn't work so we moved to another room. The sliding doors in the shower didn't close in the new room so we had to prop them closed with a shampoo bottle.

Not living up to its...

Liked: Nice concept with fun design. Room is fine with comfortable bed. Location is good. Valet service is friendly, fast and efficient
Disliked: The deciding factor to book this hotel was the the advertised rooftop bar. First night the bar was closed for hotel guests due to a private event. The second night it opened at 7:30pm but staff didn?t know how to switch on the outdoor lights, so we had to sit in the dark and none of the guests stayed, so we ultimately decided to leave as well. There?s a coffee bar downstairs, which is not open for coffee in the morning (or at any other time for that matter). Hotel offers free coffee instead, but when asking for creamer or milk, staff says it?s out of stock and can?t leave to get any? Every day upon returning to the hotel the door key no longer works and has to be reactivated, which takes time, as there only seems to be one receptionist attending guests at any time. Hence you?ll have to be patient when checking in too? Hotel has great potential, but currently can?t deliver due to poor management.

Poor

Superb

Exceptional

Pleasant

Very good

Liked: Great location and fun decor. Loved the soap and soap?smelled delicious

Close to University Farther from...

Liked: Comfortable rooms. Great valet service. Friendly staff. Clean.
Disliked: Fun to be near the college end of town, but majority of the restaurants were cheaper student-type eateries with counter service. Nicer dining is about a mile away in the downtown pedestrian mall.