Graduate by Hilton Richmond Guest Reviews
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Pat, Montclair
Rooms were roomy and clean; personnel and staff were excellent. Would definitely recommend and stay again.
Jerry Wed, 20 August 2025
Very good
Gabrielle Sun, 17 August 2025
Meh
Liked: Bar and staff
Disliked: Pool was not open which was the reason we booked this hotelElevator broken Valet took over 45 minutes to get our car. We missed an appointment due to this.
Mohammad Tue, 12 August 2025
Bad
Matt Mon, 11 August 2025
Exceptional
Hannah Fri, 8 August 2025
it was fine, probably would...
Liked: The valet was great
Disliked: We were placed in an incorrect room and could not switch for two hours. At first they wanted to just give us a 50 dollar hotel food voucher, to stay in the incorrect room. The rooftop pool was permanently closed, and nothing was advertising that. We stayed in prime summer time so it was a major draw and that was a big disappointment as well.
Leba Tue, 29 July 2025
Very good
Richard Wed, 16 July 2025
Very good
Mike Mon, 14 July 2025
Poor
Liked: Staff was helpful
Disliked: I book my family suit back in May when I get there to check they didn't have my suit my room that they gave me was ready until after 7pm
Purity Mon, 14 July 2025
Exceptional
Anthony Sun, 13 July 2025
The room was not ready...
Disliked: My stay was originally for 2 nights. I cancelled one night a few days before arrival. Booking assured me they contacted the property. When we arrived I was charged for 2 nights despite assurances from front desk I would not be charged.