Graduate by Hilton Providence Guest Reviews
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Jack Sun, 8 June 2025
Exceptional
Ruchica Wed, 4 June 2025
the room size was exactly...
Emma Sat, 31 May 2025
Superb
Brenda Thu, 29 May 2025
Poor
Disliked: No valve. I o w to help with luggage very littleCustomer service
Alexandra Mon, 26 May 2025
Good
Liked: Good location, 15 min walk to Brown campus.
Disliked: lots of nighttime street activities in the neighborhood, can hear everything from the room
Rob Sun, 25 May 2025
Very good
Liked: Room clean, beds comfortable.
Disliked: Breakfast not included. Room was pricey for such an old place.
Hannah Mon, 19 May 2025
Convenient for AMP center but...
Liked: It was an easy location for getting to the AMP for the PC graduation. Cool retro vibe.
Disliked: Staff was nice at desk but kind of clueless. Had sent an early message asking for rooms close by (elderly parents in one) and they put us on two separate floors. They corrected it and said “there are plenty of floors where we can put you both” okay? Why not do that when reservations are under same name?! Coffee/ breakfast place is understaffed and overwhelmed. Guy working there makes you afraid to even order something because he’s so angry. Garage is confusing and behind hotel. We kept looping all the way around to get to garage with elderly people and no one told us there’s an easy back door out to garage. Found it on our last day. Asked about how to get to restaurant on same street as hotel and desk said “I don’t know.” Literally just wanted to know do we go right or left outside of door. Were told at check-in that there is no heat AND no A/C this time of year. There’s a fan that blows air?! Needless to say getting just a normal temperature was kind of confusing. Maintenance guy was great and helpful and came up but it should just be easier. One sink with very little space is tough getting ready (part of the difficulty with older building). WiFi was very spotty. Room was clean but gross blood stain on duvet cover. Clearly old dried blood but still gross.
Marcie Mon, 19 May 2025
Been here before for grea...
Liked: size of room
Disliked: Check in was very long process, even though we already checked in onlineThe containers for body wash and shampoo in the shower were empty. The hand lotion was 1/2 empty and obviously been used by previous guest.I told the staff at desk. The reply was "oh, sorry".
Leslie Mon, 19 May 2025
Exceptional
Tracey Thu, 15 May 2025
Superb
Liked: Beautiful. Classic.