Graben Hotel

Functional rather than luxurious

Liked: The staff were great, always polite and helpful. The location is excellent, very close to the subway and major tourist attractions. It's inside a narrow street with a couple of restaurants. The room was sometimes quiet at night, and sometimes noisy. The view looked out over the rooftops; no view down to the street. The bathroom was great, with a comfortable shower stall and hooks on the door if you need them. This may seem like a small thing, but there are little pockets on the sink where you can put bar soap and it won't slide. I found that feature really thoughtful and convenient. The room was quite small (compared to those of other hotels at the same level), and the overall ambiance (lobby, elevator, hallway, etc.) was unimpressive. That said, it is conformable enough and serves the purpose.
Disliked: The TV screen was very small, and the mini-fridge was inside a locked cupboard, for some reason. Even when you unlock the cupboard, you have to pull hard to open it, because the door of the cupboard is attached to the door of the fridge, and you are pulling both. There is no handle, so you are pulling along the edge of the cupboard door with your fingertips. The logic of this escapes me, and it is not very convenient. Once you manage to open the fridge, you will find that it is very small, and there is barely space for anything else other than the drinks included in the mini-bar.

Good

Exceptional

Very good

Very good

Superb

Exceptional

Superb

Liked: Good location, good value 4 money

Great

Liked: The location and staff were wonderful