Graben Hotel

NICE CITY HOTEL WITH BEST...

Liked: Very nice hotel in the center of city.Reception and staff welcomes you very friendly.Speed of Internet is ok,breakfast is good,coffee and bakery products are tasty.Bed is very comfortable,cleaning service works flawlessly,Bathroom is very nice,pressure of water is strong and easily water heats up.Location at its best which are close to all touristical and historical attractions also metro station is nearby which takes only 1 min to go on foot.Last thing i would like to say is staff is wonderful and highly motivated,you never wait for any second when you need something else,I think strongest point of this hotel is service quality of staff which you will definitely get satisfied.
Disliked: Room is small for single person,seat in the room is not comfortable.There is small tv which automatically plays ads of hotel which is annoying and you have to close it every time manually from buttons below.Space of the room is limited and furnitures are very old which has to be replaced.

Enjoyed, would go back and...

Liked: Convenient, clean and friendly
Disliked: Air con/heater did not work properly

Superb

Superb

Exceptional

Liked: very good location

Good

Excellent location , helpful staff...

Liked: Excellent location, staff very friendly and helpful, excellent breakfast. Only downside there was no residents lounge area only a few chairs in reception.

Good

Great location and friendly staff

Liked: The hotel was in a perfect spot - really close to all the main sights in Vienna. The staff were very kind and helpful. The room was classic but comfortable.
Disliked: The only thing we didn’t like was the bathroom, it was split into two small separate rooms, each with its own door.One had just the toilet, and the other had the shower and sink. It felt a bit strange.