Very pleasant accommodation well located...

Liked: The room was charming with a bay window, pretty curtains and quality china on our tea/coffee tray. It also had a useful desk, mirror on a stand and cupboard. The room was quite spacious even though we had a lot of luggage.
Disliked: Another shelf or towel rail/hook in the bathroom would have been useful. The manager was neither seen nor heard and left young staff to let us in and answer our questions - when the bar was open! Supplies of tea bags, coffee and clean cups were not replenished - maybe they only supply a welcome pack and it is the guest's responsibility after that. Unfortunately our room was above a workshop of some sort that was used well beyond daylight hours and the banging/thumping was an irritating disturbance.

Gorgeous and comfortable room with...

Liked: The location could not have been more perfect. The view from our room was breathtaking— Tudor homes line the opposite street and give a wonderful village ambiance. The room itself was sumptuously appointed, with a huge tub and enormous armoire. Very comfortable bed and linens.
Disliked: Our only issue was getting the radiator adjusted properly, but I think that was perhaps down to operator error on our end, as the room was quite warm when we arrived.

East Grinstead Mayfair stay

Liked: Very friendly and helpful staff who made great efforts to make us feel welcome! Wonderful location in historical part of town, lovely rooms, clean and fresh.
Disliked: There was nothing not to like although we would have preferred a firmer mattress!

Convenient to Gatwick, with plenty...

Liked: Friendly check-in at CJs downstairs. Owner had agreed to hold packages that were mailed to me at hotel and Gosia [sp.?] brought them to my room. Room was quiet and comfortable. The following day, another woman working in the cafe made a taxi reservation for me.
Disliked: TV wasn't working, but I only turned it on to catch the news, so that wasn't crucial; I went online instead and wifi worked fine.

Lovely room, bathroom clean. No...

Liked: cosy, clean and good location
Disliked: unable to hand key back as no staff around

Gothic House

Liked: Lovely old building. House was clean and tidy. Room was comfortable and warm. Bed a little soft for me but may be fine others. Would certainly use again.
Disliked: Confusion of check in timebut that was rectified with a phone call.

great place in a nice...

Liked: quaint old building with loads of character

Exceptional

Adequate

Liked: Perfect location in centre of town
Disliked: Extremely noisy. Restaurant below rooms exceptionally loud that the whole room seemed to be shaking! Dread to think what it would be like at weekend. Also restaurants outside seating looks directly into room and insufficient curtains/blinds fitted