Gonville Hotel

Superb

Liked: Very helpful staff, and food was very good. Especially as l am diagnosed coeliac, and their risotto was great. They were clearly very careful and l had no exposure to gluten at all over 5 days of my stay.
Disliked: The ladies loos by the lobby, although beautifully decorated, were very hot and stuffy. Could do with air-conditioning in there! The upholstery on the living room furniture was a bit worn, especially on the chair arms.

Overpriced disappointing- this hotel has...

Liked: Good location
Disliked: Improve breakfast layout and choices and restock as it is usedHave more staff to bring teaRevamp/ decorate breakfast room/ looks tiredHave enough tea cupsRoom was small and not as good as previous 2 visitsWhole hotel feels tired and needs some attentionDid not have drinks we wanted at bar- run out of specific basic gins and tonicsRestaurant did not have several items on menu - others in the room were also disappointed by that

Great hotel in great location

Liked: Great looking, clean well presented hotel in a great location.
Disliked: Not having a gym on site wasn’t ideal but you could access to nearby gym with your door key. Also the bar had no crisps or olives as such for a starving guests like ourselves.

Disappointed in the food &...

Liked: Location was good
Disliked: Sunday lunch very poor wine glass dirty Food was cold & tasted like leftovers Bar & Restaurant very cold uncomfortable to sit in

Exceptional

Wonderful experience - an Oasis...

Liked: One of our most enjoyable hotel stays ever. The Gonville knows how to do hospitality. From the always attentive front desk staff, to the busy but utmost professional bar staff, to the impeccably maintained grounds, to offering world class live jazz (weekends) at their bar. (If you dare you can dance too). The back garden is especially enjoyable. We loved it all. The cherry on top is Zane‘s tour with the Bentley. Unforgettable. The front staff arranged for a private Punting Tour for us, which got us fair pricing and less stress in finding the right deal. The Gonville is an oasis in a very busy and bustling Cambridge. Great location and a forever memory. Thanks to everyone involved.
Disliked: The (basic) rooms are nice and clean and have all you need, but could upgrade to make them more special, like a privacy green fence to shield from views from the parking lot, so you can actually open your window screen and get light. But we didn’t use the room a lot.

Very good

Liked: the room was absolutely gorgeous and I had access to the inner garden which was amazing. The service was incredible as well. They have a pillow menu!
Disliked: The breakfast buffet was a bit sparse. There were not many options; i was missing for instance some nut butter and fresh fruit. However you could order meals (e.g., a full English breakfast) at the kitchen.

Good

Exceptional