Gondola Lodge Guest Reviews
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Write a review
Maria Fri, 11 July 2025
Good value. Close to Main...
Liked: Love the room and amenities. Tray with goodies was a plus.
Disliked: Pool a little dirty. But let management know and they made it better
Scott Wed, 9 July 2025
Would not rent again.
Liked: The location was OK. The online staff support was good. The on-site staff support was great, but from there it went downhill. The facility was extremely poor conditions. The room was poorly maintained with a long list of complaints. Almost everything is outdated wine refrigerator doesn’t work and almost fell out of the cabinetry. The kitchen faucet is loose and very poorly installed stains on the wall and In many places, gross mold was in a coffee cup my wife pulled out to use, the second bedroom is not a bedroom. It’s more like a crappy workout area with a fold out bed and should not be sold as a respectable bedroom Only one or two gas burners on the stove work, the bathtub is unacceptable with gross stains all over, pool and spa is unacceptable conditions with dead rats in the service skimmers.
Disliked: The location was OK. The online staff support was good. The on-site staff support was great, but from there it went downhill. The facility was extremely poor conditions. The room was poorly maintained with a long list of complaints. Almost everything is outdated wine refrigerator doesn’t work and almost fell out of the cabinetry. The kitchen faucet is loose and very poorly installed stains on the wall and In many places, gross mold was in a coffee cup my wife pulled out to use, the second bedroom is not a bedroom. It’s more like a crappy workout area with a fold out bed and should not be sold as a respectable bedroom Only one or two gas burners on the stove work, the bathtub is unacceptable with gross stains all over, pool and spa is unacceptable conditions with dead rats in the service skimmers.
Ting Fri, 4 July 2025
Generally meet our expectations with...
Liked: Convenient location and pool with hot tub
Disliked: Have to clean the trash bin and the used kitchenwares
Marina Thu, 3 July 2025
Confortable
Liked: Close to everything!
Disliked: Small kitchen
Mehmet Sat, 28 June 2025
Hygiene issue
Liked: Nothing
Disliked: Unfortunately, we had to leave the hotel at 11 PM. At first, we were delighted to learn that our room had been upgraded — the fireplace, seating area, and spacious layout were all wonderful. However, when we got into bed, we noticed that the sheets were covered with long hair. We had seen some in the bathroom earlier, but we didn’t make much of it at the time.They sent up new sheets, but that’s when we experienced the real shock — those were also covered with long hair. Although they offered us a complimentary stay, we chose to receive a refund and left the hotel late at night. There is clearly a serious hygiene issue.
Yichun Fri, 27 June 2025
Exceptional
Liked: Good Location.
Kostyantyn Sat, 21 June 2025
Exceptional
Liked: Modern rooms. Kitchen had everything needed for cooking including utensils. Spacious bathrooms. Outdoor pool and jacuzzi.
Dawn Thu, 19 June 2025
Exceptional
Alvarez Mon, 16 June 2025
Exceptional
Anonymous Fri, 13 June 2025
Very romantic, relaxing, and peaceful.
Liked: The location was the best part, my boyfriend and I were able to walk everywhere (only 2 blocks) - to the Heavenly village and the beach - and walk back to the room whenever we needed a change of clothes or to relax. It was very romantic and I highly recommend to couples as well as families.
Disliked: We accidentally got locked out of our bathroom in the morning because the lock ended up being turned without our knowledge by cleaning staff, but the on site help was so fast and easy - thank you John - and we never ran into that issue again! Other than that we had no issues at all and a lovely stay.