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AustraliaGolden Sails Hotel Guest Reviews
Overall Average Score:
Good (3.65 out of 5)
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Raymundo Thu, 26 May 2022
Bad
Kathleen Wed, 25 May 2022
Mediocre atbest
Liked: Bed
Disliked: Poor service at desk, charged us a 100.00 deposit which we were not made aware of, toilet wouldn't stop running, didn't get maid service because you have to schedule it??? No remote for TV, staircase to our room was out of order, had to go to end of bldg to get up. We have stayed her for 10 plus years, not a best Western anymore, we will not be returning
Kelley Tue, 24 May 2022
Very good
Liked: The courtyards and jacuzzi tub.
Disliked: Needed cups for ice bucket.
Richardslater Mon, 23 May 2022
Disappointing
Disliked: The maintenance on the rooms has been lacking. The old rooms are now old and very tired.
Johnathan Mon, 23 May 2022
The blankets were nice and...
Liked: The blankets were nice and soft.The room was spacious. The lighting in the room was perfect.The color clash in the room made me feel really at home.The pool was nice and the other guests there were friendly and nice to one another.The area had a lot of places for me to eat at. It was great.
Disliked: There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike.
Sandy Mon, 23 May 2022
Disappointing
Laura Mon, 23 May 2022
For over $200, it was...
Liked: Room was a nice size.
Disliked: The facilities were run down.Hallway of our floor was not vacuumed.Not enough towels were provided.
May Mon, 23 May 2022
Passable
Linda Sat, 21 May 2022
Pleasant
Liked: Location
Disliked: Old, slow elevators. Musty rugs otherwise clean.Advertisement for dining, kitchen closed since covid
Dela Sat, 21 May 2022
It was an almost perfect...
Liked: Whoever worked the front desk answering the phone during the police lockdown on 05/17/2022 from afternoon to evening was extremely polite and understanding upon my requests. Whoever you are thank you so much
Disliked: I saw stains on the blanket that looked like old dried blood. That made me weary and nervous for bed bugs so I left my bags on desk or where the tv was. Also some of the hand towels and towels for drying off after my shower had some stains as well. That is my main complaint. If it werent for those stains I would give a perfect rating.
