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Gloucester Robinswood Hotel BW Signature Collection eeee - 0808 164 1025
Gloucester Robinswood Hotel BW Signature Collection, Marlstone Close, Gloucester -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (2195 Ratings)
2.4 miles from Gloucester centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
On the edge of the Cotswolds just 2 miles from Gloucester city center and 5 minutes from the M5 Gloucester; Best Western Signature Collection offers free parking and a leisure club with a pool and gym. The hotel offers contemporary bedrooms with free Wi-Fi and satellite TV. Rooms also feature a modern bathroom and a work desk. The Brasserie serves classic British cuisine in elegant surroundings. Guests can also enjoy lighter meals in the informal bar and hearty cooked breakfasts are available daily. The extensive leisure facilities include a relaxing spa pool Finnish sauna and a steam room. There is also a fully equipped fitness center and indoor swimming pool and beauty treatments are available.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Coffee/tea maker
` BBQ facilities
` Heating
` Squash
` Wheelchair accessible
` On-site parking
` indoor pool
` seating area
` vending machine
` telephone
` kitchenware
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Czech
` French
` Hungarian
` Latvian
` Polish
` Russian
` Spanish
` Non-Smoking Rooms Available
` Slippers
` taxi service
` yoga room
` Kids' pool
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Car rental available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Indoor Tanning
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Spa services
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Heating in public area
` Alternative meal arrangement
` Trash cans
` Outdoor recreational features
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)

Gloucester Robinswood Hotel BW Signature Collection Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

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2.5

Fair - 2.5 out of 5

Alexander Mon, 22 July 2024

Passable

4

Very Good - 4 out of 5

Denise Sun, 21 July 2024

Very good

4

Very Good - 4 out of 5

Angela Sun, 21 July 2024

Very good

Liked: Rooms were clean and comfortable. Travelling with young children is always stressful at times but the staff were very understanding and helpful. At breakfast a staff member asked if any of us had dietary requirements and after being told a member of the family has coeliac disease we were provided with a booklet showing all the foods ingredients and were able to request gluten free toast without being made to feel like a burden. Excellent service! Thank you!
Disliked: Don't have anything negative to say but it would have been helpful to have been told the times that children are allowed in the pool at check-in so we could have planned accordingly. If you wish to use the pool as a family on Saturdays it has to be before 10am.

5

Exceptional - 5 out of 5

Vicki Fri, 19 July 2024

Lovely hotel, my first choice...

Liked: This is my second stay at Robinswood and I really enjoyed it. Staff are friendly and polite, the hotel is clean and quiet, no noise disturbance from any other travellers. I enjoyed the use of the gym and pool and the evening meal in the restaurant was lovely (fish, chips and peas with a trio scoops ice cream) Room was huge and spacious (Room 229) and the bed was comfortable. In my last review a few weeks ago I mentioned about the uneven carpark and was pleased to see that the issue has been quickly resolved with a new surface. Well done on a quick response, it's a positive result when a customer's voice matters! Thank you 👏🏼 👍🏼
Disliked: Could have done with a fan in this scorching heat 🥵🌡️

1

Poor - 1 out of 5

Viswa Fri, 19 July 2024

Very poor

4.5

Wonderful - 4.5 out of 5

Metka Fri, 19 July 2024

Superb

1.5

Poor - 1.5 out of 5

Glen Thu, 18 July 2024

Poor

2

Disappointing - 2 out of 5

Sophie Tue, 16 July 2024

Rooms are absolutely lovely, but...

Liked: The staff were lovely and friendly. Me and my partner both had an amazing massage.
Disliked: The food was awful! Both me and my partner had food poisoning! We only had a few bites of our meal before we physically could eat anymore without being sick! At the prices we were being charged we expected good quality food, not food cooked from frozen! The on duty manager still wanted to charge us £45 for two meals that we didn’t eat and that was with the 25% off he gave us as we complained. Breakfast was just as bad and then a member of staff too my plate while my partner was still eating, number one rule when being a server is you don’t take someone’s plate until everyone at the table has finished unless they ask you to do so! It’s impolite! And to top it all off the water in the spa was cold, who ever thought that a cold hot tub was relaxing thought wrong! Honestly ruined my whole birthday!

4

Very Good - 4 out of 5

Sollis Tue, 16 July 2024

Very good

4.5

Wonderful - 4.5 out of 5

Mark Mon, 15 July 2024

Superb

Liked: The staff and facilities were very good and the pool was fabulous 👌
Disliked: Thought having to use the parking app was unnecessary and would have been easier just to add it to bill.

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Gloucester Robinswood Hotel BW Signature Collection Marlstone Close, Gloucester