Glendower Hotel BW Signature Collection Guest Reviews
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Write a review
Carolyn Thu, 21 March 2024
Very good, more vegetarian options...
Liked: The professional and friendly staff.
Disliked: The lift to the second floor was not working. We were informed of this on arrival, assistance with luggage was offered but declined. The bathroom window would not open.
Colin Tue, 19 March 2024
Good value stay with no...
Liked: Location, cleanliness, comfortable bed! Decent breakfast too!
Disliked: No real issues, booked a single room to attend a family funeral.
John Tue, 19 March 2024
Brilliant
Liked: Been here a dozen times, the staff are second to none, perfect, the receptionists were so helpful on check in and check out, its a 10 from Len :)
Disliked: Nothing
Ian Sat, 16 March 2024
Good
Liked: Nice but dated Bedroom great and luxury
Disliked: Spacious and clean
Jacqueline Thu, 14 March 2024
Excellent. Great food and accommodation....
Liked: Lovely room. Very clean and comfortable with excellent facilities. The breakfast was delicious with a wide choice and service excellent.
Daniel Thu, 14 March 2024
Exceptional
Kevin Mon, 11 March 2024
Exceptional
Margaret Mon, 11 March 2024
Good
Liked: All the staff we had dealings with were excellent especially Judith on reception who checked us in. As the lift was broken she escorted us to our room which went above & beyond I think. Bed was generally comfortable although on our 2nd night we both kept waking roughly every hour. Bathroom facilities were fine & it was warm in there. The usual tea/coffee making facilities were provided + an iron & ironing board, hairdryer & plenty of lighting in room & as part of mirrors in bathroom & bedroom. Nice view of sea & estuary!
Disliked: For an Executive Suite I expected a bit more than we got for the price. The toiletries provided were fine though I personally would have liked mirror over sink to be a bit lower (could only see top of my head even on tip-toe). A problem with the bed was that we could feel the join between the 2 singles (a thicker mattress cover would benefit). Still overall what we got for our money was more than we had in our previous trip away, although would have liked some extra touches such as bathrobes & bath slippers oh & bigger towels - I’m only small but they were a bit small themselves. There was a bit of mold evident on shower screen & some of the sealant wasn’t finished off very well! Finally if the lift had not been broken getting too our room would have been easy BUT as it was broken getting to our room would have been confusing as the signposts were NOT clear & I’m sure we would have got lost if it hadn’t been for Judith.lWe paid for breakfast which was generally fine - plenty of bacon, egg etc, though would have liked toast to be cooked as requested.
Suzanne Sun, 10 March 2024
Brilliant
Liked: Room was fantastic beautiful sea view staff amazing
Disliked: Nothing
Sharon Sat, 9 March 2024
Superb