Glendale Express Hotel

The staff was super, super friendly and kind - always attentive to our needs. The room was clean and cute and cozy. There were no noisy people - definitely would come back!

Liked: Everything was amazing; staff was kind and helpful; the room was super cute and cozy!
Disliked: The only complaint I have is the wifi service on the TV. It was a little bad - it would stop a lot.

Was a great location - close to restaurants, shops and attractions.

Liked: The staff; rooms were clean; needs a little upgrading in the pool area; food in the restaurant was good; would recommend to friends.

Good value for money

Liked: It had private parking and the room size was good.
Disliked: The rooms was very old and needed an upgrade

Disappointing

Disliked: toilet didn't flush half the time. The elevators were filthy. Relatively cheap, but I am not coming back.

I would never go back...

Liked: I used to go there a lot but when it changed to new ownership everything wasn’t good starting the employees ending the room
Disliked: I booked the place I went there they told me that they don’t have a room I got mad and I canceled I would never go back again

Very good

Bad

Exceptional

Pleasant

It was meh

Liked: Beds were comfortable and hotel was located in a great location
Disliked: Our rooms refrigerator did not work . We checked in at 11pm and the night shift attendant statedWe would be compensated for the inconvenience, at check out the morning attendant had a rude attitude and chuckled when we stated a discount was suppose to be issued . According to her she was going to reach out to booking.com and see about getting some kind of refund issued . Still haven’t heard back

Disappointing

Liked: Staff was very friendly and helpful.
Disliked: Multiple things. Pictures online are very different than in person. No blanket or extra pillows in the room. Phone in the room didn't work. No USB jacks in the room. Shampoo bottle was not attached like the conditioner bottles, it was sitting on the side of the tub, and needed filled. 2 condition bottles, one was empty, the other was about .5 full. No housekeeping on Saturday so no clean towels or wash clothes.