GLo Best Western Kanata Ottawa West

Nice hotel which met our...

Liked: We stayed at This Hotel for an overnight visit in Ottawa. We arrived early at the hotel but were still able to check in. The front desk staff were very friendly and accommodating. I stayed in room 318 which is facing a residential area. The room was very clean and a good size. We were two people but four would have been comfortable in the room. The bathroom was a good size, the shower worked very well. I am not sure if other rooms have bathtubs but in our room there was only a shower. There was a small fridge and coffee maker in the room. There were lots of outlets available to plug everything in. The lighting in the room was good. Black out blinds are installed on the windows. The bed was of good size and comfortable. I did not hear any hallway noises while we were in the room. I did not hear any traffic noise but we were not facing the 417, we were on the residential side of the hotel. The gym was a good size and the equipment worked well. They serve a good breakfast which includes a hot selection of food. This was nice as a lot of hotels that state they "include breakfast " mean muffin's over ripe fruit and bad coffee. I believe the hotel is a relatively new building or has been recently renovated as nothing needs to be updated. We chose this hotel as we wanted something close to our event, and had good reviews. Our expectations were exceeded.I would go back to this hotel in the future. The 10/10 in this hotel was the staff.
Disliked: The price of a room is not a deal. We paid over 220.00 and this was a discounted price as we are awards member. Unfortunately I think most hotels have increased there price substantially over the last four years, which in my opinion is not warranted. Not so long ago 220.00 dollars a night would have been a room in a prime hotel. We did hear the people walking in there room above us, late at night. The noise was not excessive so we were able to go back to sleep. The air conditioner was loud, which was a comment that I noted in other reviews. To be honest it did just become white noise and I was able to fall asleep with it running. There are a lot of little lights that stay on. The bedside alarm clock/charging station is very nice but the light on it, even when it is dimmed, is very bright. There is a small light in the thermostat box that stays on. There was also a small light on the cable box that also stayed on. Honestly I do not think the lights would bother most people but I am very sensitive to light when sleeping so it was annoying to me. I threw a towel over the cable box, turned the alarm clock towards the wall which darkened the room enough for me to sleep.The pillows were a little lumpy for me. I think they were washed and lost their shape just a little.There was nothing wrong that I had to make a complaint, just a few small annoying details that we were able to deal with. As I have already stated I would go back to this hotel in the future.

Exceptional

Superb

Very good

Exceptional

Superb

Superb

Exceptional

Great stay .. great location......

Liked: I liked that it was nice to have an outdoor space where you walk around.... and grass to walk on and just relax. The hotel is in a quiet neighbourhood, but close enough to shopping and food. The breakfast had more options than most hotel breakfasts, hot and cold food.
Disliked: The lights in the bathroom are not very bright.