Gideon Putnam Resort & Spa Guest Reviews
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Write a review
Melissa Sat, 26 July 2025
Excellent overall and I am...
Liked: Location and the elegance of the hotel. Communication via text with concierge. Ultra responsive! Had a small issue in the room and they fixed it within 15 minutes. Impressive. Pillows and mattress are amazing here!!
Disliked: The bar stops serving at 9:45pm. Many people headed downtown instead. Lost opportunity!
Richard Sat, 26 July 2025
This hotel is tired, the...
Liked: Location is great
Disliked: The elevator has been broken for weeks…we had to use the old freight one that you had to phone the front desk to have them in turn call the operator of the manual elevator. It only went to the 4th floor so we had to walk up the rest of the way. There was no apologies made whatsoever
Christopher Sat, 26 July 2025
Warning: Only service elevator is...
Liked: The hotel is clean and beautiful. It’s a real throw back in time. I would absolutely love to return.
Disliked: The rates should have been half since the elevators were both down. The two main elevators are under construction. The only other elevator was the manned service elevator that took extremely long to get up and down from the third floor. We mostly used the stairs. Poor management and poor customer treatment with having the elevators modernized over the busiest part of the year. It was very disappointing.
Anonymous Fri, 25 July 2025
Exceptional
Anonymous Fri, 25 July 2025
Good
Liked: i like the fact that is is close to Spac so we could walk to the concert and that they have a pool and new restaurant within walking distance which was great the service was not so great there but the food was great
Disliked: the bathroom had hair in it and the old sink was cracked and it looked like a new tub was put in but it felt like it was going to cave in very soft in the middle of the tub also looks like some of the paint was coming off the towel rack and sink also it needs more towel hanging hooks no place to hang a wet towel to dry the beds were nice
Jenny Thu, 24 July 2025
Exceptional
Anonymous Thu, 24 July 2025
Great location for Saratoa Spa...
Liked: Location was perfect for me. Very short walk to SPAC. It is a historic property (old), but we'll maintained. I had a few issues but the staff was very responsive and friendly. Would stay there again if I go to another concert at SPAC.
Disliked: Plumbing a little lacking I my room. Would like room service but restaurant will pack up food to go.
Anonymous Thu, 24 July 2025
Passable
Harrington Wed, 23 July 2025
Relaxing atmosphere and great amenities....
Liked: Clean and quiet. Close proximity to concert venue. Staff were very pleasant.
Gloria Wed, 23 July 2025
It was a great place...