Not a good value for the dollar. Will not recommend to others. Had been there back in mid 1990s and it was awesome.

Disliked: Not enough food venues open for lunch on Tuesday or when returning from Opry on Tuesday evening.

Very disappointed!!!

Liked: Hotel is beautiful
Disliked: Well up on check in I couldn't understand the guy checking me in and he wasn't very nice about having to repeat himself, I speak English he was the one with the problem but he made me feel very uncomfortable and embarrassed. Our rooms wasn't what I was expecting for almost $400.00 a night they're just like any other hotel room, the floors could have been cleaner, there was hair on bathroom floor. I had to take a cold shower when I was checking out couldn't get no hot water and my husband didn't even get to shower. When I went to check out and reported it the guy was like OK I'll make a note of it, I was very disappointed. We was wanting to bring our girls back in summer but since I was treated so bad when I went to check in and then way they was upon check out, I'll take them somewhere else. If you want to see hotel save your money stay somewhere else and just visit hotel, it is beautiful.

The most beautiful hotel!! I...

Disliked: The fee to park there if you are a guest is unnecessary

Bad

Liked: The fact I got to spend time with kids
Disliked: The resort charged me wrong prices for some of the events. The room wasn't real clean and it smelled like urine. When I checked out the next day the lady at the check out was very unhelpful and rude and you couldn't get a manager to come out in the whole place

Relaxing, beautiful, loved walking the...

Liked: The waterfalls were gorgeous
Disliked: Nothing

Good

Exceptional

Exceptional

Liked: Location is awesome. They heard it was our anniversarry and bumped up our room! Awesome food beautiful interior. Rooms were very clean and pretty too. will go back again for sure!!
Disliked: Very long wait times at resteraunts

Exceptional

Liked: i always eat at the buffet that is in the Cascade portion of the hotel. I always enjoy the food there and the service.

Superb

Liked: Great service and great facilities.
Disliked: No hand soap in the hand sync and not enough towels replaced the next morning. This things as a guest I expect them to be there. Service was great overall.