Superb

Staff was great just needs...

Liked: Great location for our competition and close to everything
Disliked: It wasn’t clean. You could see hair and smudges on the doors in the bathroom and floor. There was makeup on the bed sheets

Exceptional

Good

Liked: Hotel was clean and nice.
Disliked: Staff member was very unfriendly and pillows were too small.

Superb

Very good

Very good

Exceptional

Very poor

Disliked: We arrived at 4:00, check in was 3, room was not ready and they said we are on wait list. Said it would be at least an hour and a half. That was not acceptable because we had a dog and somwhrere we had to be at 5:00. Staff not helpful. Ended up finding a room at hotel across the street. Second time I stayed here, will be the last. last time we booked two rooms, wanted to cancel one 4 days in advance, they said we could not cancel because there is a football game. Everything I found on my reservation said I could but they would not.