Garrison Hotel

Disappointed in an hotel which...

Disliked: Rooms were dated. A small bed. Restaurant was the bar and the food was of poor quality. Breakfast however was very good.

Passable

Liked: Convenient for what we needed
Disliked: The room was stuffy and had a damp wee smell. Wasn't impressed with the bedding. In dire need of an update

Pleasant

Absolutely brilliant

Liked: How friendly the reception staff were made us feel right at home. And I liked how there was a ashtray on the outside of the room so is smokers could have a fag with out being shoed off
Disliked: Nothing

Superb

Liked: Beautiful historic building. Breakfast was lovely, freshly cooked. The accommodation was spacious. The breakfast room was bright and airy. Parking was readily available. Bed was very comfortable, and the room was very quiet. The history of the hotel was very interesting. The staff were very friendly and helpful.
Disliked: It's not really a criticism, but the decor is a bit dated, and the shower was slow to drain. But I really couldn't fault the experience.

Not up to 2AA standard

Liked: Bed was clean and comfortable. The bathroom was in need of refurbishment and plumbing very noisy.
Disliked: The restaurant food was terrible, the tables were very sticky and the service was poor. We had to wait a long time for our food on the first evening and when it arrived it was overcooked and missing vegetables. Would not stay here again.

Superb

Not for Us, So Sorry...

Liked: Disabled room good but surprised the TV was not smart!
Disliked: The evening meal was in a pub, not a restaurant, as we were under the impression the steak pie was shop bought not home made as we expected . The breakfast was a disgrace no tea plates, bacon was crisp, beans had a skin on as they seemed to have been possible left under the heat to long the hash browns the same you couldnt cut into them egg very small and no yolk solid! mushrooms were soggy think they had been overcooked in water, it seemed, and lastly, the sausage was pink and undercooked! It's a lot of years since I have had breakfast as bad as this. Couldn't eat it. I went to have a yoghurt, which was quite nice, but no fruit or honey to add to it. The marmalde was of an exceptionally poor quality . We also were not aware we had to walk round the road to get breakfast as the stairs were unexcessable for us. This overnight stay was a little break for me and my cousin. I live in Inverness, so it was a long way to come for disappointment. There was only 1 server on, and she did her very, very best to keep up with orders and clear tables of the full breakfast room. For £109.00 total disappointment, the place is desperate for a face lift . The best thing about the whole place was that the staff having been a D42 assessor in the leisure industry years ago. I would give this establishment 5 out of 10 for facilities, but 8 out of 10 for the Staff

Exceptional