Garrison Hotel Guest Reviews
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Write a review
Susan Mon, 3 February 2025
Was ok for a 1...
Liked: All staff extremely helpful & pleasant. Family room size was great. Loved the history of the building
Disliked: Very dated. Breakfast ok.
Margaret Sun, 2 February 2025
It was like staying in...
Liked: The receptionist, she was very helpful and friendly.
Disliked: I felt the whole experience was like staying in Fawlty Towers. The car park was full on arrival due to the football.The room was absolutely freezing cold, the heating was not on before arrival. The room had an electric heater, and as soon as we got the room warm, we had to move because there was a leak coming through the light in the bathroom.Food in the evening was dreadful, they said there was only one chef. The breakfast, one staff member who was run off her feet, surely the management know how many people have booked and get staff accordingly. Breakfast was equally as disgusting as the evening meal.The only good thing about this hotel was the friendly receptionist who was lovely and super helpful.
Amy Sun, 2 February 2025
Very good
David Sun, 2 February 2025
Very good
Matthew Fri, 31 January 2025
Superb
Madison Fri, 31 January 2025
Very good
Liked: The staff were extremely helpful and kind. Very good selection of tea, hot chocolate, and coffee The ring light mirror in the bathroom
Disliked: Breakfast was a bit disappointing, 1 sausage and one slice of bacon. However the quality of the products was good.The bathroom needs upgrading as there were some maintenance issues with it, such as the door and countertop. The light in the bedroom flickers, and the light in the wardrobe area does not work.
Andrea Thu, 30 January 2025
Unsuitable for anyone who has...
Liked: Convenient Room was clean and comfortable Receptionist was friendly and efficient
Disliked: From car park to reach reception it was necessary to negotiate a steep, outdoor, poorly lit set of stairs or go downhill around the building to the front entrance on a wet night.The breakfast room was accessed by an outside passageway and then up 2 flights of stairs.There are no lifts.The chef had called in sick that day so there was only continental breakfast available which was disappointing for my husband but we were given a partial refund.We would not have booked this property if we had known about the accessibility problems as I had recently had a new knee operation.
Yulitta Thu, 30 January 2025
Exceptional
Liked: Room is very clean and warm Nice staff Good for parking
Disliked: Nothing
Luke Wed, 29 January 2025
Very good
Christopher Wed, 29 January 2025
Very good
Liked: Location and room