Galveston Inn & Suites Hotel Guest Reviews
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|4.0 miles from Galveston centre|
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Yamin Sun, 12 January 2020
Disliked: Breakfast needed more options like eggs bacon sausage potatoes
Natasha Sun, 12 January 2020
Liked: Location Only
Disliked: I give zero stars, forced to put one star to post.. Charged my card multiple times locking my bank card. Provided another cc over phone. Paid for room in full. Card belonged to spouse that was not with us. Refused to accept the payment. After first night stay we discovered mold covered the inside of comforter. The pull out sofa couch where my son slept had mold. The entire hotel smells of mold and mildew. Was told when i wanted refund to leave or cops would be called because they are not refunding my night stay after I had already slept in the molded bedding. Not to mention I paid for 2 rooms for two night stays. Very unprofessional staff with neglecting customer service and does not dress nor carry themselves professionally. Will post pictures of mold sheets and bedding if it will allow.
Anonymous Thu, 9 January 2020
Liked: Location was good, front desk lady was really friendly.
Disliked: We stayed in room 106 and the whole hall smelled like dirty laundromat. Whoever is in charge of keep up with with breakfast bar was never any where around. No milk or coffee at 7am multiple ppl complained to front desk but she couldn?t find the person either so she just started making coffee.
Monicatoliveaashton Tue, 7 January 2020
Liked: The property was very nice
Disliked: It was very clean
Phuttarak Mon, 6 January 2020
Barbara Sun, 5 January 2020
Our 1 night stay was...
Liked: Nice bed, clean room friendly staff.
Disliked: The hall carpets looked dirty and there was a smell coming down the hall from the stair
Anonymous Sun, 5 January 2020
Liked: Older and had an odd smell.
Bethany Sat, 4 January 2020
Liked: Design and comfort
Disliked: I would appreciate more nutritional options for the breakfast like yogurt, bananas, and eggs.
Migdalia Fri, 3 January 2020
Disliked: The receptionist that worked on thursday night of my stay was very unfriendly...we asked if we could eat pizza in dinning area and was told no its closed...no wonder they have small roaches in room. I will never stay there again.
Sonu Thu, 2 January 2020