GALLERYone - a DoubleTree Suites by Hilton Hotel

Pleasant

Exceptional

It was pleasant.

Disliked: I didn’t like no having access to the ice machine. My key never worked. I did tell front desk but it still never worked after reprogramming.

Exceptional

Bad

Liked: When I checked in Ericka had a very bad attitude telling me that I did not that booking which I did through booking.com hollered at my child for wanting pool sticks. Staff did not help us remove our luggage out of our room in our room found blood underneath the sink on a napkin in the bathroom. Also spilled all our dinner on the floor and allover My HusbanGucci thousand dollar sneakers didn’t even offer to clean or fix them Manager. Haven’t even reached out. This is the worst property ever sneakers was destroyed not including my children had no dinner. Also had me go up by myself on a roof deck to get something out of my car worst experience ever.

Great

Liked: It’s a very nice hotel

Good

Liked: The hotel lobby was very nice.
Disliked: The rooms were beat up looking. And the areaSmelled like weed.

Superb

Could’ve found better accommodations.

Liked: The only thing good about the hotel is location if you’re not driving. If you have a vehicle there will be better options for accommodations.
Disliked: The room attendant took out the trash the first time when she serviced the room, a guy made her come back to clean and changed sheets but when she did we found a used band aid in the bed.