Superb

Liked: Food was amazing at the restaurant. Staff very attentive.

Loved the waterfront location, room...

Liked: Spacious apartment like room with spacious covered deck with fireplace, built-in BBQ, and spa tub. Large separate bedroom with comfortable king bed. Amazing location on the water near the ferry. Looking forward to our next visit.
Disliked: Spa tub water on deck was brown, couldn't keep fire going in fireplace (also difficult to start, matches didn't light), heated floor in bathroom didn't work, tv in bedroom wouldn't work with remotes, could do with a better coffee maker. Hopefully all fixed by next time!

It's ok, but we don't...

Liked: Room very comfortable
Disliked: Staff didn't know almost anything we asked. The hot pool was not working . The bathtub in the room is leaking, and taking a shower there is impossible as you have to leave the water on. Too much waste. Also, there were a lot of dog hair on the floor

Superb

Liked: Excellent restaurant

Excellent other than the above...

Liked: No breakfast
Disliked: We reported a fan/light not working. We were told that it would be looked at that day. It was not repaired nor were we given any update etc.

It was awesome!

Liked: Staff was fantastic. The room. But did have bad odour at times.
Disliked: Food options

Very good

Liked: Great location. Villa was large for two people. Outdoor fireplace/tub were fun.
Disliked: Furniture is scraped up and tired. Kitchen could use just a few extras like cooking oil. Robe hooks needed in bathroom, tub and bedside.

Great…we’ll definitely come back the...

Liked: Everything else except the recommendation below.
Disliked: There weren’t any spices, foil or other similar type items which would have been useful for cooking in.

*** Elitist Attitude, Terribly Managed,...

Liked: The only thing good we can say about this place is that the bed, couch, and chairs were comfortable.
Disliked: I booked a 3 day stay here with my wife as a much needed getaway that was supposed to be relaxing and worry free but it turned into a nightmare before we even arrived.Right after I booked, I began getting inundated with redundant emails requesting the exact same information I had already provided at the time of booking. I called the front desk and was unable to reach them so I left a message.A couple of days passed and nobody had followed up so I called again with the same results so I emailed them and called again a couple of days later and finally reached someone.At this time, I tried to make a reservations at the restaurant but I was notified that the restaurant would be closed during our stay which was disappointing to say the least. They responded by upgrading us to a villa which has a fully equipped kitchenette. So I though, "No biggie, it's not ideal but that'll work", and we accepted the upgrade.At that time, I also booked a couples massage with my wife at 3:00 p.m. on the 21st of December. Shortly after I received a confusing email stating that it's 2023 and she was looking at 2024 when she booked it so it's not Saturday it's Thursday and it needs to be my wife at 1:30 p.m. and me at 3:00 p.m.Her email made no sense at all so I called back to sort out the confusion and spoke with the manager who, after a brief hold, got back to me and let me know that she had sorted it out and she had booked both my wife and I for 3:00 p.m. on the 21st.Fast forward a couple of weeks and we arrived at the inn and checked in on December 20th in the evening. The room looked great with a beautiful patio, hot tub, barbecue, comfy furniture, a great king sized bed, etc... we were impressed. But that was the only highlight of the whole stay.We had a late night and slept in til the afternoon the next day and, while we were making our late breakfast, received a call from the spa saying that we were late for our 1:30 p.m. appointment.