GALA Hotel Boutique Guest Reviews
Write a review
2.0 miles from Guadalajara centre |
Write a review
Clara Sat, 6 April 2024
Bery lovely
Liked: Very central and convenient location, lovely decoration, friendly staff that even coordinated our transport to the airport, great breakfast
Disliked: We unfortunately were in the ground floor bedroom behind the reception and it was extremely noisy. We could hear entire conversations that guests had with the front desk, and people (not sure if guests or staff) sat in the terrace right outside our window talking loudly late at night (past midnight). If you are an early sleeper, suggest choosing an upper level floor.
John Tue, 12 March 2024
Mixed
Liked: The staff was friendly and attentive. Good breakfast.
Disliked: The restaurant attached to the hotel played loud music from morning until 10:30 every night. An employee entered our room at 12:30 in the middle of the night, realized we were there in bed and left. Beyond being upsetting, we never got a straight answer as to why or how this happened, and no manager ever even contacted us about it.
Margaret Sat, 17 February 2024
We would return.
Liked: Beautiful old house easy walking distance to restaurants and 20-30 minute Uber ride to most places. Very sweet, caring and accommodating staff. Great massage available. Pretty little plunge pool but it rained while we were there so we didn’t get to use it.
Disliked: Pillows are hard. Hot water in the shower very temperamental. Breakfast choices limited for the price of the room - should have access to the full menu.
Steven Wed, 7 February 2024
Superb
Liked: Positives: Location. Comfortable bed. Nice shower with sting flow and hot water. Excellent staff. 24 hour security and safe.
Disliked: Negatives: Extremely small rooms. Dated. One isn’t issued a room key - staff has to let you into the room when you want into the room.
Sue Sun, 21 January 2024
A fabulous property and a...
Liked: We loved our stay here. The property was beautiful, the location was great - walking distance to shops and restaurants and the people at the hotel were very friendly and helpful
Rommel Wed, 17 January 2024
Nice hideaway near the cultural...
Liked: The property itself is adorable, the conjoined cafe was delicious and the food was presented in a very picture worthy way. The location is great as there is a museum and church in one direction and in the other direction toward Ave Chapultepec, the entire street is lined with cafes, restaurants and other properties/businesses that gave the street a safer vibe. Its proximity to Ave Chapultepec was very convenient too, as that street has bars, restaurants, and plenty to see during the afternoon/evening.
Luis Wed, 10 January 2024
Exceptional
Shristi Fri, 8 December 2023
We loved our stay and...
Liked: The property is located in a cute neighborhood close to bars and eateries. The staff are all very friendly and helped with any questions we had. We also had a really smooth check in with a late night arrival.
Disliked: The studio room is cozy so if you want a little more space def upgrade.
John Sat, 2 December 2023
Superb
Andrew Tue, 24 October 2023
Exceptional
Liked: Room was very nicely decorated. The hotel had a very cool artsy retro feel. The front desk staff was excellent. The breakfast was very tasty. Walking distance to downtown.
Disliked: Wait staff at the restaurant were just basically attentative. Our last day we went to breakfast and had limited time as we needed to get to the airport and we didn't get our food for about 25 minutes and another table who came in 10 minutes after us had received their food and were almost done eating by the time we received our food. The staff never acknowledged this nor apologized. They seemed like they could care less about us or that they provided terrible service. This was the only low point of our experience, very disappointing.