Gainsborough Hotel

Pleasant

Liked: The breakfast was average as hotels go. I would have liked a better choice of fruit yoghurts and definitely some cereals. The cooked food was ok but bacon was hard with the scrambled eggs overcooked. Choice of breads was excellent. Hot drinks were passable but like all machine drinks, Latte, I like mine hot not lukewarm.

Good

Liked: The staff were exceptionally helpful and highly service-minded, especially Fabio.

Very good

Great location

Liked: Add cereal to the breakfast menu

It was fine but very...

Liked: A beautiful building and friendly staff
Disliked: The room definitely wasn’t worth £240. It should probably be made known that your room backs onto a very loud kids playground if you plan to use the room for work. Also the breakfast was poor considering you have to pay extra for it. Basically impossible to eat as a vegan.

Overall good, would stay again...

Liked: Hotel close too where we needed to visitFriendly staff
Disliked: Room 304 next to lift which disturbs your sleep with noise as the bed is right by it.Shower not easy to use as controls blocked by door,also shower head had lime scale on it ( would imagine that cleaning of shower is hard due to size and shower door)

Perfect for visiting V&A or...

Liked: The location just across from the Kensington museum.

Very good

Nice hotel, but details let...

Liked: Foyer very welcoming, staff friendly, the room was nicely decorated, and bathroom clean and bright.
Disliked: However what let it down was the window in our basement room had no curtain, just a broken blind. We were able to fix the blind to close it but it still let a lot of light through so we were woken very early. It was very noisy from early in the morning, bottle bins being emptied and what sounded like hoards of screaming school children just outside the window. We could also hear people in the corridor just outside the room very clearly so did not feel very private.