l shall be recommending the hotel it was close to all the amenities and in walking distance to the Glee Club.

Liked: Spotless; very polite staff and plenty of tea and coffee which you don't always find in other hotels we have visited.
Disliked: Could not find anything bad about the hotel.

A comfortable hotel.

Liked: Nice rooms - clean and comfortable. Nice to have extras such as ice bucket and wine glasses in the room.
Disliked: The hotel is very much like a airport hotel - big and anonymous. Even though I had booked in advance, I was frustrated to see the price for my double room fall and fall. I could have booked a suite for cheaper if I had booked the week before my stay.

Exceptional

Superb

Disliked: Location superb Excellent customer service from all staff

Good clean and fab location.

Liked: Lovely and very friendly staff. Super clean and large double bed room. WiFi was ok. A small detail but only 2 not 4 towels in our family rooms and in Bristol at the Future Inns we had dressing gowns, which added a nice luxury touch.

Cannabis distribution centre

Liked: The room was spacious.
Disliked: The huge smell of cannabis in the hall way outside our room being pumped into our room from the ventilation system or from around the door.

Good

Exceptional

Good

Liked: The staff were very polite and extremely helpful. They went above and beyond to sort out the booking problems we had and even gave us some free champagne to apologise. The hotel was very clean. The breakfast was good quality and very tasty.
Disliked: I pre booked a suit a week and a half in advance from booking.com and on arrival the hotel didn't have our reservation on the system even though we had a reservation number from booking.com. There were no more suits available so we had to downgrade our room. Room was nice but not what I wanted for valentines day with my wife.

Very good

Liked: Very reasonable and well situated for the bay. Nice spacious rooms
Disliked: The only thing was the room was very warm and the ac wouldn?t go any lower