Freehand Chicago Guest Reviews
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Loïc Tue, 1 July 2025
Good money spend. Worth the...
Liked: It’s was the cheapest I could find and it was a good value for that. The room is clean at first, beds are confortable enough even if it is bunk beds. Bathroom works fine even if some water flow in the ground when showering. I could access the room earlier and it was well appreciated. Nice facilities (washing machines)
Disliked: Cleaning the bathroom everyday would be better. When you are with 4 strangers and one is not very clean, it would be appreciated if the toilets were cleaned everyday. The staff wasn’t very joyful but nice enough.!
Paloma Tue, 1 July 2025
Poor
Disliked: Very dirty , I change the room 3 times and none of the 3 rooms was clean enough, the air conditioning was not working and the control was broken in the 3 rooms was there.Sorry for the staff because they were very nice and try to compensate but terrible cleaning.
Anonymous Sun, 29 June 2025
Great location, be sure to...
Liked: Location of the property is in the Center of Downtown Chicago which is great.
Disliked: I was in a dorm style shared room which I didn’t realise until check-in.
May Sat, 28 June 2025
My stay was good for...
Liked: Love the location of this hotel! Rideshare picks up/drops off right in the front of building. The staff was friendly, and there was breakfast food available on main floor. Shower pressure was good. The AC unit was super helpful bec it was a hot day/night, but I couldn't tell at first if it was on or not. It was fine after I figured it out. Parking was super close!
Disliked: The lights were so dim inside the room. We were getting ready for an event, and we could barely check our makeup and full outfits. The carpet seemed dirty when I walked barefoot from the bed to the bathroom.
Ekaterina Sat, 28 June 2025
Superb
Ekaterina Sat, 28 June 2025
Superb
Jskellig Fri, 27 June 2025
Pleasant
Liked: It was clean and the staff was amazing, very helpful.
Disliked: Very small for the price and a/c barely worked in the room. Lights were very dim.
Budaiev Thu, 26 June 2025
Good location, but room is...
Liked: The breakfast was great, and the location is perfect. Also, I liked the staff and their responsiveness.The downstairs bar was very cozy and comfortable. Also, the internet was stable and fast. I like it
Disliked: The room was very old. The door was hard to open because it touched the floor. Also, the room was very small. Besides, my cousin's room was bigger, although his door was closer to ours, and the price for his room was lower. There is no refrigerator in the room.
Aleesia Wed, 25 June 2025
Exceptional
Roberto Wed, 25 June 2025
Very poor
Liked: I booked an hotel it's was an hostel they denied my stay because I have a Chicago IDs and the front desk were very rude they did not refund my money and ask if I want to stay to pay 131$ extra vith a Chicago IDs Soo pay 3 times more was ok to be accomodate it's this the way booking.com work vith new customers? I slept at a bench in a park because all around was sold out Im homeless and it was a pleasure to have a bed and a shower but all went wrong .I think I deseya refund and some things more from your company regards Roberto morresi [email protected]