Freehand Chicago Guest Reviews
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Stephen Fri, 1 August 2025
Funky and friendly was not...
Liked: The hotel vibe and decor are great. The staff is super friendly. The location is excellent.
Disliked: The air conditioning was not strong enough to cool the room below the mid 70s which is too warm for me to sleep. They brought a fan but then I had a fan blowing in my face. For housekeeping you have to put a “tidy me” sign on the door but despite that no one ever came. When I asked for new towels they left them on the bed but didn’t take any of the dirty towels. The room was not super clean to begin with and there was visible mold in the shower.
Shanawaz Fri, 1 August 2025
Bad
Leah Thu, 31 July 2025
Very good
Liked: The property was nice, very relaxed electric atmosphere with bar and restaurant down stairs but we did not avail of them. The room was a private quad, it suited our needs for our short trip to Chicago. Room was a small space but I’m sure that’s normal for a hostel, just not a lot of room to put suitcases away. Bathroom and beds were clean, although I did find socks at the end of my bed that were not mine… it was a bit concerning. We asked for towels to our room a reception one morning, and when the staff member arrived with our towels they walked straight into our room using the key card. They did not knock. We were in our pyjamas getting prepared for the day. The hostel staff member briefly apologised and handed us our towels. But who doesn’t knock on door? As three girls travelling this made us feel a bit uncomfortable. Besides that, felt like a safe hostel with security during night hours.
Elizabeth Mon, 28 July 2025
Some Room for Improvement, but...
Liked: The decor, ambiance, staff, other guests, and location were all phenomenal. Have stayed there before, would stay there again.
Disliked: Seemed like there was a bit of mold in the hostel shower, on the ceiling. The price for a single bed in a shared room was also too high, at $140 ($170 with fees) for a single Friday night.
Anonymous Sun, 27 July 2025
Passable
Erika Sun, 27 July 2025
Great for a quick stay....
Liked: Good value for money
Disliked: Only two lifts me at waiting but nothing other than that.
Mark Sun, 27 July 2025
Very good
Anonymous Sat, 26 July 2025
Good
Starkley Sat, 26 July 2025
Passable
Rachel Sat, 26 July 2025
Disappointing