Pleasant

Exceptional

Superb

Exceptional

Bad

Dark and small place for...

Liked: Central location in the downtown of Chicago.
Disliked: Terrible parking view. Cold room where AC does not heat. Dark and small room sizePipes in room

Well worth the cost, however...

Liked: The location was very convenient for work travel. WeWork coworking spaces, eating and public transportation. Also the ambiance of the public spaces (lobby, hallways and bar) was beautiful. The staff was super friendly and gave good suggestions for local amenities.
Disliked: Looked like it was in need of a “refresh”, “spring cleaning” or update to the room I stayed in. The bedside lamp was broken, there was lots of dust surrounding the overhead room lamp shade, the dimmer switch was glitchy and didn’t work and the paint had many cracks in the bathroom. Nothing big to be upset about, but was noticed and now am being asked about.

Nice but blood stained sheets...

Liked: It’s a solid hostel in a great location with a cool bar in the lobby.
Disliked: My bed sheets had a blood stain on them and were torn. It was very unsettling since I didn’t notice this until I was going to bed in the middle of the night after a long day. I didn’t sleep well because of it

Gave me a roof over...

Liked: Location was awesome.
Disliked: Staff felt unprofessional. Lady at checkin spoke so fast I genuinely couldn’t understand most of what she said, even when I asked her to repeat herself. Upon dropping my bag off and returning to front desk to ask to be transferred to bottom bunk as I recall requesting on my booking, the newly assigned guy told me I should’ve said so at checkin (at which time, I had no idea my assigned bunk was upper). He also claimed housekeeping couldn’t clean the beds til the next day, although I explained the beds were untouched and already cleaned and prepped. He also insisted I couldn’t take the bottom bunk as it might already be assigned to someone coming later as checkin was until 3am. Yet he made NO effort to check the computer system infront of him and to the surprise of no one, this hypothetical midnight guest never arrived…I shoulda just taken the bottom bunk. Besides the top one being difficult to access for my physique, the provided bedside lamp was a fire hazard (dangling on exposed electrical wires) I didn’t dare touch. Furthermore facilities aren’t anywhere near as clean and maintained as photos imply. And “lockers” in the dorm rooms don’t even lock. Plus the linen chute is locked and we’re never told what to do with soiled linen…leaving on top of the locker felt the best and most sanitary option. As seen in the photos: only one ladder existed, leading to one bed and forcing those in mine to clamber sideways in a way that feels unsafe. Trashbins lack lining, which feels unsanitary especially in a bathroom. And as can be seen: the frightening fire hazard of a lamp.