Overall good stay

Liked: Location was great! Room was very fresh and updated. Facilities were lovely
Disliked: We were given an accessible room which gave us 2 full baths which was fine. The room was immaculate but there was definitely an odor-not quite sure if it was a dry drain but definitely a septic smell when entering the room when ac was off. It did go away after ac ran for a little bit

Exceptional

Liked: Simply wonderful! It has an amazing location (5 min walk until Opera or Sol metro station), amazing breakfast, super clean, also amazing and very nice staff! We highly recommend this place!

Nice hotel in central location

Liked: Great location, nice staff, pretty & modern rooms.
Disliked: Walls could be better isolated.

A Comfortable, Friendly, Clean, Madrid...

Liked: This hotel is a perfect location just a few blocks from the Placa de Sol. There is a metro station at Sol and one at Opera (which is 2 blocks from the hotel in the other direction) so catching the metro to go all around Madrid is very easy! The employees (shout out to Emilio & Daril) are all very helpful and welcoming! Breakfast is full of choices. Each day it varies a bit to try to satisfy all kinds of tastes. There are boiled eggs every day (but you can ask them to make you scrambled eggs or an omellette filled with your favorites), There are sausages, iberico ham, thinly sliced meats, cheeses, peppers (red and green), assorted yogurts, fried rice, egg drop soup with vegetables, beans, flan and other sweets, fresh sliced oranges, melons, grapes, pineapple, bananas, etc., salad lettuces, tomatoes, pancakes, honey, nutella, jellies & jams. The bread selection is amazing: all types of croissants, local breads, cinnamon rolls, pastries, muffins, etc. And I must not forget to tell you about the Coffee Machine that offers every combination of coffee you can imagine, including decaf which is a must for me! They also have varied tea bags if you prefer tea. Breakfast is available from 7am-11am. I've probably missed a few items but wanted to let you know how wonderfully you can start your day at Hotel Francisco I! It is of great value! We had a room with twin beds that was very comfortable. You must put your room card in a slot upon entering to supply electricity to the room. The heating is on in hotels certain months of the year and the air conditioning is on certain months in many hotels in Europe to conserve energy. Madrid hotels follow this pattern. When we arrived the air conditioning had already been turned on so there was no heat. We had a day or two of cold weather so asked for blankets. We got those but 2 space heaters were brought to our room, also! A VERY CLEAN hotel! I highly recommend this hotel and will stay here again upon my return!!!!!!

Exceptional

Superb

Superb

Very good

Liked: Didn’t have breakfast, excellent location staff were lovely
Disliked: Bar closed at 11pm , bar area not very comfortable

I couldn’t have asked for...

Liked: Location, breakfast, comfortable beds, view
Disliked: Bathroom - no privacy. Bed was comfortable, but it was two twins pushed together, and they kept separating, and we had items fall between the cracks.