Very quaint and within walking distance to Charleston Music Hall and restaurants. Staff was excellent.

Liked: Clean.
Disliked: Small room.

The location is great - close to shopping, theaters, and great restaurants. It's a beautiful hotel and the staff could not be more friendly. I would recommend you go to one of the surrounding restaurants for a nice dinner rather than the one in the hotel but, other than that, this is a great place to stay while in Charleston.

Liked: It's beautiful and the view from our room was perfect.
Disliked: The restaurant food at the Swamp Fox was so so, but the waitress was great. The bathroom is really tiny, but it's an old hotel and I would rather they kept close to the old decor than wreck the rooms by modernizing them.

Great location for walking King Street shops. Great having a Starbucks in the building. Parking was convenient ( Charleston Parking Garage ) and was easy to locate.

Liked: Small but a very nice, clean, updated room. Helpful staff.

Happy stay in Charleston

Liked: I was sharing a room with an old friend and when I mentioned this to the reception upon checking in she assigned us a room with two separate bathrooms which delighted us. The location was very good and shopping and all the sites were within a short walking distance.

Charleston is lovely, Francis Marion...

Liked: convenient, easy walking through Charleston
Disliked: everything was great at the property but booking was not spot on about rooms, example is I booked 1 room with 2 queen beds and 1 room with 2 doubles, they don?t have queen beds in any rooms so we got 1 room with to doubles and I room with 1 double!!!!

great location with history but...

Liked: location historicalvalets nice and helpful
Disliked: size of bathroomroom behind elevators so floor vibratedroom next door to ice machine so very noisy

Exceptional

Liked: the location
Disliked: nothing

Superb

Very good

Exceptional

Liked: The comfort of the bed and the temperature of the room were fabulous. The air was fresh and not dry. The view from the 11th floor was spectacular! The management and staff were cheerful and very efficient. The historical touches to the decor with the large open lobby and chandeliers felt like I was traveling through time. I've known about this hotel for decades. This stay was a wish come true.
Disliked: The only issue with a staff person was quickly remedied. As for what others complain about--small bathrooms, tiny toilets, tiny closets, etc. I consider them quaint and notable. If I were to travel to India I would not stay at a Ramada Inn. If I were to travel to Kenya I would not stay at a Holiday Inn or even a Hilton. I was traveling to one of the most historic cities in this country. I stayed at one of the most historic--if not the most historic hotels in the city. The amenities and accommodations considering the hotel heritage are exemplary! No complaints.

The view from our room...

Liked: We had an awesome breakfast three days in a row. We walked every direction and once took a rickshaw ride back.
Disliked: Breakfast included or discounted with our stay.

Good