Francis Hotel Bath Guest Reviews
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Paul Sun, 6 July 2025
Awesome location, awesome staff and...
Liked: Absolutely loved the location and the friendliness of all staff.
Disliked: The only negative thing I could say is the building works however I was aware of this beforehand so I feel it’s a bit harsh. It’s such a lovely hotel.
Nadia Sat, 5 July 2025
Very good
Paulo Sat, 5 July 2025
Exceptional
Matthew Fri, 4 July 2025
A brilliant hotel midway thru...
Liked: The staff at the Francis were MARVELLOUS in calming me down, the room was beautiful, breakfast was excellent but as a stay ity was less enjoyable than planned. The refurbishment process is being managed as well as could be imagined but I was fed up that there were restrictions which were hidden from me, not by the hotel but by Booking.com
Disliked: The hotel is midway thru a massive refurbishment and the two facilities for which I had chosen it (from a number of hotels in Bath with which I am familiar over a long period of time and many visits) were not available, despite my having questioned Booking.com about it: The car park is closed to guests, and the square opposite was occupied by a hap[py but noisy bowls festival which locked the square at night meaning that I could not exercise my assistance dog. Both facilities were important and I was misinformed about them.
Nigel Thu, 3 July 2025
Disappointing room size for a...
Liked: Clean. Location
Disliked: The room size was smaller than expected. The hotel uses different name for the rooms to the booking.com website. The “upgrade” was only to a double room (cosy) and not the expected superior. Also no lift and the third floor is a long way up!
Kim Thu, 3 July 2025
Exceptional
Tudorv Thu, 3 July 2025
Greta location Amazing beautiful hotel.
Liked: Beautiful Hotel. Recently renovated and brought up to an Amazing Standard. Great location in town also. Walking distance to all the bars and restaurants. Love it.
Disliked: N.A
James Tue, 1 July 2025
Great day and we are...
Liked: Great location, very clean and amazing rooms and great staff
Disliked: Really irritating at breakfast when they only bring out little bowls and shallow trays of top up portions which isn’t enough to get through the queue and you end up standing around for quite a long time.Also, the coffee is terrible, but just thought I’d mention it on here so you can work on it .
Wendy Tue, 1 July 2025
Great stay - we’ll visit...
Liked: Location
Disliked: Allowed dogs but nowhere to eat with them
Katharine Sun, 29 June 2025
Impeccable
Liked: This hotel is absolutely fabulous. I couldn't fault it. The bed was super comfortable. Everything was impeccably clean, and despite renovation work, it is beautifully decorated. Surprise bedroom treats and a delicious breakfast. The staff were professional and welcoming. It was really wonderful..
Disliked: The pictures on booking.com I saw made it seem like there was a rooftop pool. The pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit.