Francis Hotel Bath

Awesome location, awesome staff and...

Liked: Absolutely loved the location and the friendliness of all staff.
Disliked: The only negative thing I could say is the building works however I was aware of this beforehand so I feel it’s a bit harsh. It’s such a lovely hotel.

Very good

Exceptional

A brilliant hotel midway thru...

Liked: The staff at the Francis were MARVELLOUS in calming me down, the room was beautiful, breakfast was excellent but as a stay ity was less enjoyable than planned. The refurbishment process is being managed as well as could be imagined but I was fed up that there were restrictions which were hidden from me, not by the hotel but by Booking.com
Disliked: The hotel is midway thru a massive refurbishment and the two facilities for which I had chosen it (from a number of hotels in Bath with which I am familiar over a long period of time and many visits) were not available, despite my having questioned Booking.com about it: The car park is closed to guests, and the square opposite was occupied by a hap[py but noisy bowls festival which locked the square at night meaning that I could not exercise my assistance dog. Both facilities were important and I was misinformed about them.

Disappointing room size for a...

Liked: Clean. Location
Disliked: The room size was smaller than expected. The hotel uses different name for the rooms to the booking.com website. The “upgrade” was only to a double room (cosy) and not the expected superior. Also no lift and the third floor is a long way up!

Exceptional

Greta location Amazing beautiful hotel.

Liked: Beautiful Hotel. Recently renovated and brought up to an Amazing Standard. Great location in town also. Walking distance to all the bars and restaurants. Love it.
Disliked: N.A

Great day and we are...

Liked: Great location, very clean and amazing rooms and great staff
Disliked: Really irritating at breakfast when they only bring out little bowls and shallow trays of top up portions which isn’t enough to get through the queue and you end up standing around for quite a long time.Also, the coffee is terrible, but just thought I’d mention it on here so you can work on it .

Great stay - we’ll visit...

Liked: Location
Disliked: Allowed dogs but nowhere to eat with them