Very good

Disliked: The breakfast was horrible and cold

Exceptional

Liked: During Covid19 they done more than I paid for you, amazing staff and amzing hotel

Wonderfully quiet and comfortable room...

Liked: Incredibly comfortable room and bed - we are buying a condo in the city and plan on researching the bed four seasons uses to replicate the experience. Very quiet. no street noise at all.
Disliked: Had trouble reaching front desk at 5:30am to get into garage to recover car. Also, room service on first night took about 20 minutes longer than advertised in hotel at 15% occupancy (due to COVID) Finally - could not get TV to stream Netflix, etc from our phones. Not sure if this was on our end or the TV - we followed the instructions to the letter.

Exceptional staff. A little over...

Liked: The staff were very welcoming and truly went above and beyond to make us comfortable ! When I mentioned it was my birthday they provided a complimentary cake and offered champagne . They also upgraded our room! The gym facilities were very nicely kept. The hotel was very clean in lobby and hallways areas.
Disliked: My husband and I were pretty disappointed that our room smelled like cigarettes although it appeared well cleaned . We tried to keep a window open to air it out but the street noise was loud which is totally expected as it?s DC. We were also drenched in sweat overnight despite turning our thermostat to the lowest setting ! I?m not sure why our room got so hot overnight but we were both up multiple times throughout the night trying to get comfortable .

Fantastic!

Exceptional

Liked: Perfect location and great gym and spa
Disliked: Bar staff a bit slow - how hard is it to pour one glass of wine and serve one beer!

Exceptional

Good

Exceptional

Liked: Comfort, friendly staff and concierge were very helpful and welcoming all the time , very comfortable bed , excellent location with a supermarket close to the hotel and lots of restaurants and cafe , don?t miss Georgetown cup cake ?.
Disliked: Nothing