Four Seasons Hotel and Residences Fort Lauderdale

Exceptional

Liked: Absolutely phenomenal
Disliked: Everything was perfect

Exceptional

Liked: Hotel, amenities, staff and restaurants were amazing.
Disliked: Nothing

Exceptional

Choose elsewhere - not a...

Liked: I like how the rooms are modern and that they provide a beach bag, towels, lounge chairs, etc. for your beach visit.
Disliked: Numerous things made us feel as though our visit to this hotel was not as luxury as the brand Four Seasons claims to be:-Early check-in with ample heads up was not honored.-4pm check-in guarantee was also not honored (after waiting numerous hours in hopes that I could be checked in early - front desk told me they'd tell housekeeping to expedite our room, so I waited because of that - then 4pm came around and the room still was not cleaned. Didn't enter room until 4:15pm)- Manager said he'd escort me to room once it was ready - he did not-Service recovery is awful. Many employees kept asking how things were but never offered solutions or comps to make us feel better about the situation. It is not the guests job to come up with solutions for their dissatisfaction, it is the hotels job to do that.-My car came back from valet with a flat tire (had to come back and valet guy filled it for us)-Outdoor lounge chairs are worn and dirty-App doesn't workI paid 5k + for my stay there and it just was not worth the money. There are more bang for your buck hotels on Fort Lauderdale beach.

Exceptional

Bad

Exceptional

Liked: Room was very nice, every detail fitted

Very good

Good

Liked: the view and the service
Disliked: has no hot water on the hot tube