Superb

Exceptional

Exceptional

4 night stay at Baltimore...

Liked: The location was great, within walking distance to several shopping and eating venues. The staff/valet that greets at the front door was extremely welcoming. The room service staff, cleaning staff and spa staff were friendly and helpful! The beds were extremely comfortable. The harbor view was beautiful!
Disliked: The night time concierge on one particular night didn't seem to inclined to help with something I was trying to find in surrounding businesses. I only mention it because the Four Seasons has always had a reputation of being extremely helpful and this wasn't the case with that particular staff member. The had an outdated design and color scheme with dust along the baseboards and underneath the TV stand. Along with some kind of mold growing underneath the glass on top of the TV stand, (which was scratched up pretty badly) I would have noticed it had I not sat down in the chair and had a clear view of it. The head board had pieces flaking off as well. For the price of the hotel room I expected it to be a spot less room. Called multiple times for someone to come pick up our room service cart and no one came. Had to take of it the next morning, after I went down to the front desk. The "cleaning fee" or whatever they call that charge when you first check in wasn't made aware through booking or in their emails that I saw. So I was charged $200 per night up front, totalling $800. That wasn't expected. Also, I would have to wait 7-10 business days to get my money back providing they deem so. I understand that's how deposits work but the price was never disclosed until check in. So just be aware of that. Also, there was no filling station for water. You're alloted two cans of water for free, otherwise you'll pay for the others. Essentially forcing to to buy their water, unless you go buy your own cheaper water somewhere else.

Superb

Liked: Top position with a lot of restaurants nearby, walking distance from city centerA lot of space in the rooms
Disliked: Maybe a limited choice of breakfast options

Couldn't use spa or pool...

Liked: location nice, breakfast mediocre- Value for the $ not there
Disliked: Room was less than desirable. Room was a bit dingy with a broken dresser drawer.Don't know if I'd stay there again- not as special as any other hotel.

Very good

Exceptional

Not blown away. Surprised at...

Liked: Good location.
Disliked: Bed wasn’t made when we arrived to the room. Rooftop bar had advertised a DJ for the night we stayed but when we tried to access it was closed. No explanation given why. Rooms are in okay condition but could use a renovation.