The hotel was great. Very friendly people; comfy room; great view and walking distance to the venue. The only bummer was you had to pay quite a bit for parking in addition to the cost of the hotel.

Liked: Close to the venue; nice room; polite staff.
Disliked: A bit pricey for parking.

The hotel was very nice. The room was tiny, but very clean and nicely laid out. However, by no fault of Four Points, when we checked in we were told we had a reserved room, but the credit card used to pay was denied! I had to give them my credit card which they swiped for the room and I had a pending charge of 195 dollars on. I called your customer support line and spent half an hour stressed out about why I had to use my card after my card was charged in February. I was told everything was taken care of - now I'm just waiting to get my credit card statement to see if I'm going to be charged twice.

Liked: Cleanliness, comfort.
Disliked: 75$ hold on credit card, unmentioned.

Exceptional

Liked: thank you I enjoyed my stay. I will stay again and refer my friends. That's my opinion
Disliked: N/A

Passable

Very good

Liked: Cleanliness and friendliness of stat your room wasn?t ready when we arrived at 2:30. I?m aware that checkin isn?t until 3:00 pm but it was still disappointing that we had to sit in the lobby and wait.
Disliked: No restaurant

Awesomeness

Very good

Liked: Very clean beds comfortable
Disliked: One elevator working

Very good

Hobo Hotel

Liked: Proximity to museums and restaurants
Disliked: Homeless people living in the stairwells. Marijuana smoke in the halls. My room constantly smelled like weed.Lax security! My key stopped working and the front desk did not ask for ID to give me a new key.

Exceptional

Good