Four Points by Sheraton Windsor Downtown Guest Reviews
Write a review
Write a review
Hadi Sat, 9 August 2025
Tribble breakfast, careless management to...
Liked: The room was clean. the location was good.
Disliked: • At check-in, the Front Desk directed us to basement parking, requiring us to use the stairs to access the elevator, without informing us that the second-level parking had direct elevator access. • Unexpected $18 charge for parking despite advertising “on-site private parking.” • Breakfast advertised as “excellent” but was very basic continental. • Inconsistent information between Front Desk and Restaurant: I was told breakfast ($14.99) could be charged to my room and deducted from my deposit, but in the morning, I had to pay separately. • An additional $4 per coffee was charged (we had two coffees), which felt unreasonable on top of the breakfast cost.At checkout, I raised my concerns but was told, “they are a separate entity and can charge whatever they want,” which is not the level of service I expect from a Marriott-branded hotel. As guests, it should not matter whether parking, restaurant, or spa services are operated by separate entities—customers expect all services, especially essentials like breakfast, to meet Marriott standards.
Mitalee Fri, 8 August 2025
Exceptional
John Tue, 5 August 2025
Exceptional
Kennedy Fri, 1 August 2025
Exceptional
Lucy Fri, 25 July 2025
Enjoyed the speedy checkin and...
Liked: Enjoyed getting a little dip in pool…. Hot days!
Black Tue, 22 July 2025
It was exactly what we...
Liked: The location
Disliked: The ramp for the parking garage. But realistically it can’t be changed.
Chidia Mon, 21 July 2025
I had a good stay
Liked: The room were nice, modern, and clean.
Disliked: No microwave in room. Paid for parking. Pool was not heated.
Anonymous Mon, 7 July 2025
Superb
Art Sat, 5 July 2025
Superb
Anonymous Sat, 28 June 2025
Fine
Liked: 5 points
Disliked: Location