Four Points By Sheraton Victoria Gateway

Exceptional

Recommendable and definitely a repeatt...

Liked: I liked the entire place, everything. From the people who works, the facilities esp the pool and hot tub thst my kids enjoyed so much. Bathroom's size is perfect. Rooms and beds are super comfy.
Disliked: Nothing.

Superb!

Liked: Very helpful. Shout out to Trinity one of their receptionists. She was very helpful she defined our whole stay welcoming, warm and with a big smile. my SUV’s moonroof had a problem the first night it won’t close for the first time and Trinity even offered to help but I know it was overwhelming day for me and I’d rather fix it next day. She offered me bags tapes and scissors instead to temporarily cover the roof. all throughout the stay she is just amazing and helpful. the property itself everyone is very hospitable, as a filipino nurse myself i know you can never go wrong with hiring filipinos. their housekeeping were all smiles after cleaning our room and they cleaned it so well. location wise it is close to tourist spots while far enough to have peace and quiet. 30mins to butchart gardens, 15-20mins to beaches and 20mins to downtown/legislature area.i would stay here the next time i come back. price is not too bad and i had booked for four people. my mom, aunt and grandma. i had the best experience thank you!!!

Good

Liked: Housekeeping staff & front desk extremely helpful with all & any requests.Pool & Spa small but very clean & windows let in morning sun!
Disliked: Construction noises audible through closed window.Room somewhat small.

Superb

Pleasant

Liked: The hot tub & pool.
Disliked: The front desk staff, the price, the location & surroundings...the fact that it purported to be a dog friendly hotel and charged extra for dogs, but then hotel staff interrupted our dinner to tell us the dogs were barking when we were right outside our hotel room at the roof top patio & could see & hear them from where we were sitting. The front desk staff seemed annoyed to be asked questions. I wouldn't recommend this place.

A little further out than...

Liked: Comfortable bed
Disliked: Kitchenette limited.

Best service ever!!!!

Liked: The staff really made it that much more amazing! From checking in with Nikki at the front desk to having dinner and drinks on the patio. Our server Cass was so friendly and never kept us waiting for anything. Thanks to all of the wonderful staff for making our stay so memorable!
Disliked: Don't change a thing!

Exceptional