Four Points By Sheraton Tallahassee Downtown

Tricky breakfast advertises , so...

Liked: Hotels are all the same in this price range.
Disliked: I’d like to offer a friendly piece of advice to help prevent ongoing issues and customer confusion regarding breakfast charges.To avoid future misunderstandings, I recommend eliminating the option to pay for breakfast during the online booking process—whether through Booking.com or your own website. Instead, clearly state that breakfast is paid on the premises only.It seems your hotel has been facing recurring problems due to incorrect pre-configuration on booking platforms. This small change could significantly improve guest satisfaction and relieve your staff from handling daily complaints or claims related to this issue.It’s not about the money—it’s about transparency. Guests don’t appreciate feeling misled, and these small misunderstandings can damage the trust and experience you work so hard to build.Take it or leave it, but I believe this would be a simple and effective improvement.

OK

Liked: GREAT BED, SHEETS, ROOM, BATHROOM OK FREE PARKING, AND GOOD FSU HOTEL DISTANCE AND ACCESS

Great option with a view...

Liked: Parking and location was good as you can walk to anywhere.The city is beautiful and has a great vibe.Amazing views from the room.The Front Desk staff were very knowledgeable and helpful in recommendations.
Disliked: Breakfast was ok, nothing special.

Superb

Close to FSU

Liked: The location is great. We did not eat there. When we booked, I selected a filter for Continental breakfast. There was no continental breakfast. The staff was OK. The location worked for what we needed it to do.
Disliked: There was a mixup with my last name and first name. There was also a mixup with the duration of stay. The at the end of the day, it all worked out, but their phones were down and I ended up having to leave my daughter’s college orientation to drive back to the hotel because I could not call to fix the problem.

Pleasant

Liked: Proximilty to FSU campus is a plusParking was plentifulBar downstairs was nice
Disliked: Noise from Tennessee street was loud throughout the day and night.Facility is older and needs an updateNo cleaning service ever came during our three night stay.

Superb

Exceptional

Liked: Front desk staff exceptional (I had questions on directions and parking) and the server at breakfast was exceptional, plus a really good full breakfast

Superb