Four Points By Sheraton Tallahassee Downtown Guest Reviews
Write a review
Write a review
Debra Wed, 18 June 2025
Go somewhere else
Liked: Dated. I’d be scared to know what bacteria lives in the carpets that have never been cleaned. The bathroom looks like it did when it was built. No upgrades. The room was so humid, I was sticking to the sheets, someone with asthma humidity is not what you want when you sleep. The smell in the lobby was so strong I had to run through, like a bad cologne. Remote did not work, nor did the phone that was full of makeup. White stain on the ottoman that looked fresh. Food was overpriced and gross. Positive was, close to FSU, elevators were fast and the bartender was friendly; when I went to order my food, because there was no menu and no phone to use. Lesson learned. I’ll stay father away next time, for a better stay.
Disliked: All of it
Craig Mon, 16 June 2025
Great hotel. Comfortable and Clean....
Liked: The hotel is central in Tallahassee. It is a clean welcoming atmosphere. The room was comfortable and clean. The staff was professional, provided excellent service and friendly.
Disliked: The rooms are a bit loud.
Kacey Sat, 14 June 2025
Tricky breakfast advertises , so...
Liked: Hotels are all the same in this price range.
Disliked: I’d like to offer a friendly piece of advice to help prevent ongoing issues and customer confusion regarding breakfast charges.To avoid future misunderstandings, I recommend eliminating the option to pay for breakfast during the online booking process—whether through Booking.com or your own website. Instead, clearly state that breakfast is paid on the premises only.It seems your hotel has been facing recurring problems due to incorrect pre-configuration on booking platforms. This small change could significantly improve guest satisfaction and relieve your staff from handling daily complaints or claims related to this issue.It’s not about the money—it’s about transparency. Guests don’t appreciate feeling misled, and these small misunderstandings can damage the trust and experience you work so hard to build.Take it or leave it, but I believe this would be a simple and effective improvement.
Andrea Fri, 30 May 2025
OK
Liked: GREAT BED, SHEETS, ROOM, BATHROOM OK FREE PARKING, AND GOOD FSU HOTEL DISTANCE AND ACCESS
Julian Mon, 26 May 2025
Great option with a view...
Liked: Parking and location was good as you can walk to anywhere.The city is beautiful and has a great vibe.Amazing views from the room.The Front Desk staff were very knowledgeable and helpful in recommendations.
Disliked: Breakfast was ok, nothing special.
Opal Sun, 25 May 2025
Superb
Sachleben Thu, 22 May 2025
Close to FSU
Liked: The location is great. We did not eat there. When we booked, I selected a filter for Continental breakfast. There was no continental breakfast. The staff was OK. The location worked for what we needed it to do.
Disliked: There was a mixup with my last name and first name. There was also a mixup with the duration of stay. The at the end of the day, it all worked out, but their phones were down and I ended up having to leave my daughter’s college orientation to drive back to the hotel because I could not call to fix the problem.
Steve Thu, 8 May 2025
Pleasant
Liked: Proximilty to FSU campus is a plusParking was plentifulBar downstairs was nice
Disliked: Noise from Tennessee street was loud throughout the day and night.Facility is older and needs an updateNo cleaning service ever came during our three night stay.
Kendra Tue, 29 April 2025
Superb
C. Sat, 26 April 2025
Exceptional
Liked: Front desk staff exceptional (I had questions on directions and parking) and the server at breakfast was exceptional, plus a really good full breakfast