Four Points by Sheraton St. Catharines Niagara Suites Guest Reviews
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|2.6 miles from Thorold centre|
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Angie Tue, 11 February 2020
this hotel is great
Liked: friendly professional staff, location, clean and modern, plenty of TV channels including movie channels
Disliked: nothing really
Rob Wed, 5 February 2020
Joey Thu, 23 January 2020
Christa Wed, 15 January 2020
STAY AWAY until construction is...
Liked: The room setup was very nice. Having 2 beds in a bedroom with a pullout couch and desk in a separate room.
Disliked: The state of the hotel was AWFUL. It was fully under construction, not just the lobby. There was construction materials throughout the hotel and contractors. The managers didn't seem to care that this was inconvenient.
Karen Fri, 10 January 2020
Liked: Closest hotel to BRock University
Disliked: Major construction going on!
Monique Wed, 8 January 2020
Good, comfortable, pleasant in spite...
Liked: Everything was fine except the food in the restaurant.
I ordered a minestrone soup which was more like a Chili which I could not eat.
The chicken wrap! Breaded chicken in a wrap! Bread in bread! Couldn?t eat that either.
The server offered to replace it! But I had seen enough!
Disliked: The preparation of the food.
Michaelle Fri, 27 December 2019
Liked: Staff very helpful and friendly
Disliked: 50% of hotel was under construction.. had to walk into side entrance to get into hotel just register, bathroom door would not close, water leaked out of shower... paid alot of money for place that was under construction ... Didnt feel it was up to Marriott Bon Voy standards
Marcelo Thu, 19 December 2019
I'd go back after reno...
Liked: The room is well decorated, clean and very cosy. The beds and pillows are very comfortable, what is extremely important for me when not sleeping in my own bed. I couldn't give a five star to the facilities and value for money since the hotel is under renovation which I did not know when made the reservation The only note I read on the website was that the pool was closed due to renovations(I thought it was only the pool). But I do believe when everything is ready to go the hotel will be absolutely pleasant. At first sight it seems awkward to check in at night in a construction site. The breakfast is good , it's a la carte and therefore I missed the buffet style. The lady that waited us, Kristina, is friendly and professional. I would definitely go back when the renovation is completed.
Anonymous Tue, 3 December 2019
Xindi Sun, 1 December 2019