Four Points By Sheraton San Rafael Marin County Guest Reviews
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|3.6 miles from San Rafael centre|
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Lora, Orinda Mon, 11 November 2013
This hotel is pretty run down. The staff is friendly but would not stay here again.
Liked: Right off freeway.
Disliked: Don't believe that the sheets were changed from previous guest; freeway noise.
Fox Mon, 24 September 2012
I made a reservation for two nights at this hotel. I left the next afternoon and checked out early. The coffee maker was broken - the coffee sucked. The bathroom was old and worn out. The closet doors would not open - they were off their tracks and jammed in place. If the staff did their job this would not have been an issue. I would not recommend anyone to stay here.
Liked: Couldn't find one.
Disliked: Bed. Cleanliness. Coffee Maker.
Jan Wed, 10 July 2019
Liked: Great location, very new looking, great staff
Anonymous Mon, 8 July 2019
Solo Sun, 7 July 2019
Best night and best room...
Liked: There must have been some changes to staff- the usual staff with attitude and lack of professionalism were/are no longer there. Instead I was greeted with a friendly smile and helpful staff- I?m glad I gave this place another chance. My room was turned down (out of several visits this never happened) had robes, chocolates, huge tv and a quiet clean and peaceful room-
Disliked: Out of all my visits why couldn?t they have all been this pleasant - with a former bad staff and ghetto attitude my recents visits were a small version of travel Hell-
Jeremy Fri, 5 July 2019
Debra Wed, 3 July 2019
Liked: clean rooms and friendly staff
Liana Mon, 1 July 2019
Liked: The staff at front desk but especially in the restaurant were so pleasant and accommodating. Especially Carmen, who took extra effort to engage in friendly conversation without missing a beat with other guests. Used the fitness room, which was very clean and nice to have 24 hour access.
Kristy Sun, 30 June 2019
John Sun, 23 June 2019
You get what you pay...
Liked: Convenient location. Excellent breakfast. Clean facility.
Disliked: Hotel is an older building. Back parking lot is shady. Construction noise was annoying.
Nathan Fri, 21 June 2019
Tara Fri, 21 June 2019