Liked: Very clean.

I'm so happy I chose Four Points by Sheraton for my stay because it was a great experience. The vibe was mellow, pleasant, and comfortable. I was in town for a concert and the venue was walking distance away which was perfect.

Liked: Great customer service; beautiful; clean room and lobby; awesome location.
Disliked: Parking was expensive and inconvenient.

Could not get clear information about rail system even though it stops right outside the hotel door. Saturday night noise from the lounge was horrible. Too many other choices in the area to return to Four Points.

Liked: Bed and pillows good; staff pleasant.
Disliked: Noise; lack of knowledgable staff.

2 hours

Liked: The worst experience of my life fridge wasn?t working and ac wasn?t working
Disliked: Everything was bad

Disappointing

Liked: Staff and price were great.
Disliked: Carpet in Hall ways were dirty. Smelled like weed all down hallway.

Very good

Liked: Customer service
Disliked: Room only cleaned at arrival not after

Pleasant

Good

Very good

Pleasant

I will stay here again...

Liked: The Lobby, the room , the smell of cleanliness throughout the facility.
Disliked: I didn't stay longer

Disliked: The hotel charged 100 incidental and 35/dollar parking if you park in their lot or on the street, after informing front desk and management that i park a block away or at the flat 10/ dollar rate parking lot..it seems as their is a color barrier with empl