Liked: Very clean.

I'm so happy I chose Four Points by Sheraton for my stay because it was a great experience. The vibe was mellow, pleasant, and comfortable. I was in town for a concert and the venue was walking distance away which was perfect.

Liked: Great customer service; beautiful; clean room and lobby; awesome location.
Disliked: Parking was expensive and inconvenient.

Could not get clear information about rail system even though it stops right outside the hotel door. Saturday night noise from the lounge was horrible. Too many other choices in the area to return to Four Points.

Liked: Bed and pillows good; staff pleasant.
Disliked: Noise; lack of knowledgable staff.

Enjoyed my stay in Four...

Liked: Enjoyed my stay in Four Points by Sheraton San Jose Downtown for 16 nights, everything was perfect, the management allowed me to change my room after arrival, nice location, close to many restaurants and cafes, public transportation, close to San Jose State University where my son is a student. I will recommend to everyone. Would stay again for sure.
Disliked: Opening wardrobe to watch TV, free coffee available only in tne morning.

Superb

Exceptional

Disappointing

Very good

Exceptional

the hotel has a great...

Liked: the property was located in the heart of downtown which was amazing, it made everything walking distance
Disliked: the parking lot was hit or miss, if we hadn?t arrived when we did we wouldn?t have been able to park. there was also a ridiculous amount of noise coming from the rooms adjacent to ours , it sounded like a party that went on all night . the occupants were going up and down the hallway knocking into walls and doors. if a complaint was made the occupants ignored it.

I am rested

Liked: nice
Disliked: nice

Exceptional