Four Points By Sheraton San Jose Downtown Guest Reviews
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Truelsen, Stockton
Liked: Very clean.
Allie , Los Angeles
I'm so happy I chose Four Points by Sheraton for my stay because it was a great experience. The vibe was mellow, pleasant, and comfortable. I was in town for a concert and the venue was walking distance away which was perfect.
Liked: Great customer service; beautiful; clean room and lobby; awesome location.
Disliked: Parking was expensive and inconvenient.
Rah, Idyllwild CA
Could not get clear information about rail system even though it stops right outside the hotel door. Saturday night noise from the lounge was horrible. Too many other choices in the area to return to Four Points.
Liked: Bed and pillows good; staff pleasant.
Disliked: Noise; lack of knowledgable staff.
John Thu, 28 August 2025
Good staff
Liked: Everything
Irene Tue, 26 August 2025
Very good
Uriel Mon, 25 August 2025
Exceptional
Muhammad Mon, 25 August 2025
Passable
Thuy Thu, 21 August 2025
Exceptional
Erin Wed, 20 August 2025
Very good
Kelly Sat, 16 August 2025
No worth it, for just...
Liked: Friendly check in staff. Room was clean.
Disliked: We had to go down to get our own extra towels. No Bell person to help, limited Disabled parking. Expensive overnight parking. Only TV available was pay per view movies- $22 each.
John Wed, 13 August 2025
The staff, location, and value...
Liked: The staff was friendly, helpful and kind.
Disliked: We went to eat at the restaurant and were told it was short staffed so there would be a wait— only one table was occupied.
Clarissa Mon, 11 August 2025
Exceptional
Ender Sun, 10 August 2025
Exceptional
Liked: The location is great. Room is clean and quite.