I chose this hotel because of it's location to downtown and because I thought the price was fair. The front desk was very rude upon my arrival. They couldn't find my reservation and looked at me as if it was my fault. It took 20 minutes for them to realize that they should call Booking.com. No apologies for the wait. Didn't inform me of an 'incidentals' or parking fee (I assumed there would be charges) and simply charged my card. TV in the room didn't work. Noisy at night. Upon leaving the hotel I asked for the bill to look over before my card was charged. I received rolled eyes and the front desk girl said 'You mean I can't just charge the Visa on file?'. These reasons sound silly but all added up and my interaction was rather annoying. If the price of the hotel was any higher I would have been super irritated.

Liked: Walking distance from downtown.
Disliked: The front desk staff was extremely rude.

Very good

Good

Good

Good

Exceptional

Exceptional

Superb

Overall great stay

Liked: Great location
Disliked: Toilet leaking and a few things left inthe rroom when we checked in ( gum on head board and empty water bottles that weren't ours)

Exceptional