Four Points By Sheraton Pleasanton Guest Reviews
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2.9 miles from Pleasanton centre |
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George Mon, 22 April 2024
Underwhelming
Liked: There was no breakfast
Disliked: Room not ready when we arrived T 5:00, supposed to be ready at 3:00. Didn’t get into room until close to 6:00. No bath towels in room, no body wash or soap. Had to use shampoo!
Lisa Tue, 16 April 2024
It was fine, will be...
Liked: The staff was helpful and accommodating. The location was great for my needs.
Disliked: Property was under construction, doors were broken, and very loud, holes in walls, broken knobs. Very dirty hot tub.
Christopher Fri, 29 March 2024
Superb
Carlos Sun, 24 March 2024
Superb
Vy Thu, 14 March 2024
Exceptional
Linda Wed, 13 March 2024
Liked: Mary, the morning clerk.
Disliked: Under construction, door key cards didnt work consistently, outside doors didnt lock or cards didnt work, I was threatened with being escorted off the premises because I wouldnt get out of bed and go to the office to swipe my card. Age 73, female
Linda Tue, 12 March 2024
Liked: Only thing was hotel employee the final person I talked to.She helped straiten out the final insult. Being told at 10:30:at nite I had to navigate the outside construction zone to the office to swipe my card or they would send someone to escort me out.Im 73.
Disliked: Hotel was under renovation & this wasnt disclosed in a visable manner at booking. Should never have been open for business. No restaurant as stated, security on entrance doors was lacking, phone, keycards didnt work.
Jack Sun, 3 March 2024
Pleasant
Liked: The room was very comfortable and staff members were nice
Disliked: The construction work in the parking lot and inside the hotel
Robert Wed, 28 February 2024
Room we reserved was not...
Liked: Central location
Disliked: We were not told about renovations underway. Price should have reflected this inconvenience
Verified Hotel Guest Sat, 24 February 2024
Liked: Price
Disliked: It was undergoing complete renovation and was a mess. Exterior parking area was too dark and access from off property too easy. Cumbersome door access from exterior. Again area too darkThe room was bland and felt like a Motel 6 from the 1980's.