Four Points By Sheraton Philadelphia City Center Guest Reviews
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Jenn S, Bradford, visiting Franklin Music Hall
The hotel was great. Very friendly people; comfy room; great view and walking distance to the venue. The only bummer was you had to pay quite a bit for parking in addition to the cost of the hotel.
Liked: Close to the venue; nice room; polite staff.
Disliked: A bit pricey for parking.
Andy, Lititz, visiting Franklin Music Hall
The hotel was very nice. The room was tiny, but very clean and nicely laid out. However, by no fault of Four Points, when we checked in we were told we had a reserved room, but the credit card used to pay was denied! I had to give them my credit card which they swiped for the room and I had a pending charge of 195 dollars on. I called your customer support line and spent half an hour stressed out about why I had to use my card after my card was charged in February. I was told everything was taken care of - now I'm just waiting to get my credit card statement to see if I'm going to be charged twice.
Alex C, Blue Point NY
Liked: Cleanliness, comfort.
Disliked: 75$ hold on credit card, unmentioned.
Anonymous Tue, 29 July 2025
Very good
Anonymous Mon, 28 July 2025
Definitely recommend!
Liked: I booked this for my mom & aunt for a visit. So can't give much details. But I know they were very happy with the staff and the cleanliness of the hotel. The king size bed is very comfortable and great location.
Disliked: Room is small.
Michael Fri, 25 July 2025
Fine clean small room the...
Liked: Location location location, clean, and felt safe.
Disliked: Mattress was way too soft for us, giant windows let in way too much light for sleeping.
Sherman Mon, 21 July 2025
Very good
Nola Sun, 20 July 2025
Very good
Liked: Only coffee
Disliked: No parking
Gareth Sun, 13 July 2025
Superb
Steven Sat, 12 July 2025
Very good
Liked: Value and location good
Disliked: Thinly staffed front desk but it did not effect my stay
Lewis Wed, 9 July 2025
Exceptional
Theresa Tue, 1 July 2025
Exceptional
Kevin Thu, 26 June 2025
Great visit.
Liked: Great location, very comfortable bed, great staff, Brandon went above and beyond for me.
Disliked: Internet is not good enough.