Four Points Philadelphia City Center Guest Reviews
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|0.8 miles from Philadelphia centre|
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Jenn S, Bradford, visiting Franklin Music Hall Sat, 3 January 2015
The hotel was great. Very friendly people; comfy room; great view and walking distance to the venue. The only bummer was you had to pay quite a bit for parking in addition to the cost of the hotel.
Liked: Close to the venue; nice room; polite staff.
Disliked: A bit pricey for parking.
Andy, Lititz, visiting Franklin Music Hall Fri, 3 May 2013
The hotel was very nice. The room was tiny, but very clean and nicely laid out. However, by no fault of Four Points, when we checked in we were told we had a reserved room, but the credit card used to pay was denied! I had to give them my credit card which they swiped for the room and I had a pending charge of 195 dollars on. I called your customer support line and spent half an hour stressed out about why I had to use my card after my card was charged in February. I was told everything was taken care of - now I'm just waiting to get my credit card statement to see if I'm going to be charged twice.
Alex C, Blue Point NY Sun, 16 December 2012
Liked: Cleanliness, comfort.
Disliked: 75$ hold on credit card, unmentioned.
Regina Sun, 6 October 2019
Liked: Great location, good parking, staff were very friendly, excellent service
Mark Fri, 4 October 2019
It was perfect
Nick Thu, 26 September 2019
Christopher Tue, 24 September 2019
Liked: The bed was very comfortable
Linda Sun, 22 September 2019
Liked: The hotel was close by the locations i needed to go to in Philadelphia but the area wasn?t the best especially at night. The staff was helpful and friendly.
Disliked: The rooms can be a bit more modern and the air conditioner was annoyingly loud. I wish the bedsheet was a lot cleaner than the ones I was sleeping on.
Mario Fri, 20 September 2019
Renata Sun, 15 September 2019
Crystal Sun, 15 September 2019
Not worth the price.
Liked: I like that the staff was very friendly and location was ok.
Disliked: The room was quite small for the price, two people couldn?t move around the room at the same time comfortably.
Judy Mon, 9 September 2019
The food and beverage operation...
Liked: Nice menu
Disliked: I ordered oatmeal and it was delivered with cinnamon and sugar in it. It was not advertised that way. When I asked for plain, I was told it would take 10 minutes. The cold cereal options were all sugary or chocolate. The hot water I requested was not hot enough for tea to steep. Dinner on Sunday night was another disappointment. The server was awkward. The red wines on the menu were not available. The soup was served barely warm.
Marjorie Mon, 9 September 2019