Four Points By Sheraton Philadelphia City Center Guest Reviews
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Write a review
Jenn S, Bradford, visiting Franklin Music Hall
The hotel was great. Very friendly people; comfy room; great view and walking distance to the venue. The only bummer was you had to pay quite a bit for parking in addition to the cost of the hotel.
Liked: Close to the venue; nice room; polite staff.
Disliked: A bit pricey for parking.
Andy, Lititz, visiting Franklin Music Hall
The hotel was very nice. The room was tiny, but very clean and nicely laid out. However, by no fault of Four Points, when we checked in we were told we had a reserved room, but the credit card used to pay was denied! I had to give them my credit card which they swiped for the room and I had a pending charge of 195 dollars on. I called your customer support line and spent half an hour stressed out about why I had to use my card after my card was charged in February. I was told everything was taken care of - now I'm just waiting to get my credit card statement to see if I'm going to be charged twice.
Alex C, Blue Point NY
Liked: Cleanliness, comfort.
Disliked: 75$ hold on credit card, unmentioned.
Erica Mon, 9 June 2025
Awesome stay.
Liked: It was centrally located near all the attractions.
Disliked: The AC system in the room was really loud! Parking was expensive!
Tan Mon, 9 June 2025
Very good
Howzell Sun, 8 June 2025
Very good
Anonymous Thu, 5 June 2025
Really good!
Liked: The front desk lady was phenomenal. She was very welcoming and really sweet! Loved the experience!
Nichols Wed, 4 June 2025
Exceptional
Clarence Tue, 3 June 2025
Bad
Michelle Mon, 2 June 2025
Great night stay
Liked: It was close to reading terminal, staff was nice, check in was quick and easy, room was clean and comfortable!
Paul Sun, 1 June 2025
Comfortable accommodations, reasonably priced, in...
Liked: Comfortable, quiet, and fairly spacious room. Very convenient location for Center City, and a good value. On arrival I needed to extend my stay a second night, and Brandon at the front desk was extremely helpful in ensuring that I could have king room for both nights despite the hotel being heavily booked.
Disliked: No complaints.
Joseph Thu, 15 May 2025
Superb
Gav Wed, 14 May 2025
Very good