The hotel was great. Very friendly people; comfy room; great view and walking distance to the venue. The only bummer was you had to pay quite a bit for parking in addition to the cost of the hotel.

Liked: Close to the venue; nice room; polite staff.
Disliked: A bit pricey for parking.

The hotel was very nice. The room was tiny, but very clean and nicely laid out. However, by no fault of Four Points, when we checked in we were told we had a reserved room, but the credit card used to pay was denied! I had to give them my credit card which they swiped for the room and I had a pending charge of 195 dollars on. I called your customer support line and spent half an hour stressed out about why I had to use my card after my card was charged in February. I was told everything was taken care of - now I'm just waiting to get my credit card statement to see if I'm going to be charged twice.

Liked: Cleanliness, comfort.
Disliked: 75$ hold on credit card, unmentioned.

Good

Exceptional

Liked: I thought the staff was very nice a personable. There was a slight snafu in looking up my reservation but the clerk on duty was very persistent until she figured out the issue.
Disliked: They could have left a few more coffee condiments in the room. i.e. creamer and sugars

Very good

Liked: Location

Good

Liked: Great staff: very helpful and friendly. The location is convenient to everything in Philadelphia's Center City and the accommodations are pretty comfortable.
Disliked: The spigot in the bathroom sink never gave hot water: I let it run a LOT longer than I wanted and followed the directions on the tap but it was always lukewarm... it was also never cold but that was okay.

was excellent . would definitly...

Liked: It was cozy loved the shower head

Great

Liked: The beds are confortable and the is enough space to make your luggage, the bathroom was great and the staff welcoming. I will stay here whenever I have the chance.