Four Points By Sheraton Philadelphia Airport Guest Reviews
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Rob, West Chester, visiting Tower Theater Upper Darby
Room was a good size; clean but lamp did not work, clock was broken and toilet did not flush properly.
Liked: Room size was good.
Disliked: Several things in room did not work properly.
Nykeisha Sun, 20 July 2025
Wouldn’t come again.
Disliked: The security protocols when it comes to breakins were unacceptable. My boyfriend’s car got stolen and there was no cameras and everybody was acting suspicious when asked about it.
Daytona Thu, 17 July 2025
I didn’t i was turned...
Liked: I didn’t like anything they overbooked and didn’t accommodate me so i had to go somewhere else
Hong Thu, 17 July 2025
Good value and clean room....
Liked: Good value and near the airport. Room was clean and bed comfortable.
Disliked: Reception enployees during our two nights were completely off. They didn’t seem to care and do not show any sign of hospitality. When I received my room card, I asked in which room I was in and the receptionnist answered: « it’s written on your card ». The person also had an airpod while working which is very unprofessional. The next morning, we checked out and found out that there were no more coffee at the desk. The receptionnist went to fill up the jug but the person only filled it up for a cup and a half. There were 3 people waiting for coffee so he had to go for a second time to fill it up. The person also rolled his eyes when we ask to refill a second time. All of this while maintaining a slow and nonchalant state. The furniture of our ro was old and damaged visually.
Shana Fri, 11 July 2025
Basic but not basic prices
Liked: Shuttle and location
Disliked: Parking situation very unclear and they charged me on the app and to my room. Outdated. Keys didn’t work. Cable went out
Anderson Tue, 8 July 2025
Very good
Liked: Pool
Disliked: Bar only opens at 5 pm and it was holiday season
Naveen Fri, 4 July 2025
Disappointing
Gabriela Thu, 3 July 2025
I got my flight canceled,...
Liked: location
Disliked: nobody ever answered my messages. I booked a two beds room and I did not get what I booked. We were three people sharing a bed.
Alexia Tue, 1 July 2025
Good
Aiah Sun, 29 June 2025
Exceptional
Gordon Sat, 28 June 2025
Disappointed
Liked: We made reservations 2weeks prior to our stay. However when we checked in there was no room for us . They admitted to taking customers from the Sheraton Suites and placing them at the Four Points Sheraton. We were left without a room and had to try to find a room at another hotel. This occurred at 1239 am. I am not very happy
Disliked: Called us to let us know in advance there was no room so we could have booked earlier with another hotel