Poor

Disliked: The staff always acted like I was bothering them with my checking in

wonderful and worth the money

Liked: very convenient location, next to restaurants and things to do like mini golf, as well as only 4 minutes from universal. very nice hotel with good amenities and felt very safe as you need a key card to enter the back doors and use the elevators
Disliked: nothing

Good

Exceptional

Liked: Hotel is in a good area, staff was nice.
Disliked: The shower walls had someone else’s hair all over it, tv wouldn’t work had to call maintenance every time we needed it to turn on

Kinda pricey, views were great...

Liked: The view was great and close to the parks
Disliked: Staff didn’t seem to know what was going on, dropped my key card getting off the elevator and the guy working the desk at night wouldn’t let me back in even though he saw me walk out

Exceptional

would recommend, great staff and...

Liked: The reception staff were always corteous and very helpful, Marianne, Rebecca, Renee, Kyle and the manager Brian.Thank you all.The hotel is very well located, at International Dr., plenty of restaurants nearby, and less than a 15 min drive to Walt Disney World. Also, parking was always available.We could see Epcot far away and Universal right below, from our high floor room.The room was big enough and beds pretty comfortable, needed after 4 days in the parks.
Disliked: The room had not been clean properly, no vacuum and same stains in the bathroom, had to ask at reception to make sure housekeeping would do a better job, a bit annoying.

Exceptional

Liked: The location was great. The rooms were big and had carpet not hard wood floor which is always a positive in my opinion. The pillows were comfortable and the blankets were thick and comfy not paper thin. The TV had an option to sign into streaming devices instead of just live TV which was great!!
Disliked: I find nightly parking fees to be unnecessary. The staff in the lobby weren't rude but also weren't overly friendly.

Exceptional