Four Points by Sheraton Manhattan Midtown West Guest Reviews
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Alex Fri, 25 April 2025
Very good
Linda Sat, 19 April 2025
Four Points Sheraton hotel is...
Liked: The hotel manager, Marvin provided excellent customer service. He goes above and beyond to ensure the guest is happy. The Four Points Sheraton hotel is perfectly maintained with an abundance of charging stations, outlets and the king room was very clean and comfortably spacious. This hotel is also in a great location and will be my go to when staying in NYC.
Disliked: Met and exceeded my expectations.
Noga Sun, 13 April 2025
Great value for money
Liked: Great location, we got a quiet room, comfy beds
Disliked: Original room was noisy but the team was helpful and replaced it with a quiet one.
Kirathea Mon, 7 April 2025
Exceptional
Constantino Tue, 1 April 2025
Pleasant
Denise Sun, 23 March 2025
Poor Communicstion - beware of...
Liked: Nothing
Disliked: When I booked this hotel there was no mention of the refurbishment work being undertaken. I was notified by four points only after the booking was confirmed and they said if I wanted to amend or change my booking to contact them. I messaged immediately to ask to cancel (within 1-2 hours of booking and just after their message). They did not respond. I then cancelled on booking.com and asked for view to be waived. They have not responded to booking.com yet several days later and have deducted from my card. I reached out again and still no response. I will be avoiding Sheraton for any future travel unless this is resolved.
Soni Sat, 22 March 2025
Good
Liked: .
Disliked: Unfortunalety, no breakfast offered due to refurbishment
Nancy Fri, 21 March 2025
Superb
Liran Mon, 17 March 2025
Very good
Taha Fri, 14 March 2025
Superb