Four Points by Sheraton Mall of America Minneapolis Airport Guest Reviews
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1.0 miles from Richfield centre |
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Verified Hotel Guest Sun, 21 April 2024
Liked: Overall the property itself is great. I just had an issue with the staff working not knowing what to do once they made a mistake with a charge!
Disliked: I trusted the female working the desk to know what she was doing. She charged my card $308 for some odd reason. I was only supposed to be paying $100 deposit. Once I showed her the charge she said she doesnt know why and left me out to dry.
Christine Wed, 17 April 2024
Liked: This hotel is our new favorite! Everything is perfect from start to finish!
Disliked: -
Tom Wed, 3 April 2024
Liked: As always, it is a very comfortable room, and the staff is very friendly.
Disliked: I know I was there on Easter, but I was disappointed that the bar closed early. Also, the pool says it's adults only after 10pm, but there were really obnoxiously noisy kids in there well past that time.
Annisa Wed, 3 April 2024
Liked: Pool and hot tub
Disliked: Dusty, holes in furniture, terrible breakfast, ruined my trip
Kristina Tue, 2 April 2024
Liked: The staff was good. The bed was excellent. Pool looked nice. Lots of towels. Large TV. Big room.
Disliked: Cold coffee in the lobby in the afternoon. Was good in the morning
Montgomery Tue, 2 April 2024
Exceptional
Liked: Clean
Disliked: N/a
Verified Hotel Guest Tue, 2 April 2024
Liked: Shuttle to MOA; very helpful front desk staff; pool and hot tub
Disliked: Not being able to contact the shuttle driver directly (instead, doing it through the front desk)
Montgomery Tue, 2 April 2024
Exceptional
Liked: Clean
Disliked: N/a
Bradley Sat, 30 March 2024
Liked: The staff was great best shuttle drivers ever
Disliked: So I felt very upset n mad me n my family did not know what to think when cops showed up for a fight n a felon in the hotel so of my family was scared including my 9yr old granddaughter n hotel could of gave us a discount or complimentary breakfast
Samantha Sat, 30 March 2024
Liked: Amazing breakfast and the noon checkout time
Disliked: A few of the employees weren't very nice.